Reimbursement Supervisor - Home Health at WellSky in Overland Park, Kansas

Job Description:

WellSky Reimbursement Services is a Home Health Reimbursement business. We are a part of the WellSkyfamily. Looking for a career that will stimulate your analytical thinking? The individuals who excel in this role are highly ambitious, results driven, and willing to "think outside the box". This position requires a high level of professional customer service, attention to detail, and the ability to work well as part of a fast paced team. The ideal candidate for this position has a high level of multitasking abilities and is driven by moving metrics to achieve success!

Supervisor does have direct reports (both US based staff and staff that are supplied by off-shore vendors) and is responsible for assisting staff with training, questions, problems, and backlog. With the assistance of the manager, will be responsible for staff reviews, disciplinary action when necessary, approving time off and time-sheets and coordinating back up coverage. Responsible for coordinating reports and data that will be reviewed with clients on a monthly call

A day in the life!

• Provide back up and support to the Director of Revenue Cycle Services- Home Health and Hospice and serve as a subject matter expert on Home Health and Hospice RCM process

• Understanding of regulatory and compliance issues that relate to RCM for Home Health and Hospice billing

• Perform analysis of data and develop corrective action plans


• Assisting staff with training, questions, problems and backlog


• Meet with oversees and US staff weekly as a group and monthly on an individual basis for US based


• US based staff - Receive, review, approve and/or deny incoming time off requests and time-sheets from staff in coordination with manager. Monitor productivity


• Off-Shore staff - Supervise off-shore attendance to shift work queues as needed, suggest removal of staff, work with Director when new staff need to be added and monitor productivity


• Provide feedback and comments to Director for reviews when due and present to employee in coordination with manager Director


• Coordinate month-end process, creation of reports and complete it on or before the deadline dates assigned


• Assist managers with analyzing monthly reports such as AR balances, denials, pre bill edits and data within WellSky Collect system


• Participate in the training and/or mentoring programs as assigned or required


• Work with other Supervisors within the Department

Do you have what it takes?

Baseline Competencies:

• Conflict Management


• Leadership


• Quality


• Problem Solving


• Job Knowledge

Job Competencies:

• Minimum of a high school diploma required


• Four years Home Health billing and collection experience


• Healthcare insurance claims processing knowledge or healthcare billing knowledge or healthcare collection knowledge

Job Requirements:

• Minimum of a high school diploma required


• Four years Home Health billing and collection experience necessary


• Thorough knowledge of Windows, Word, and Excel mandatory


• Ability to deal with a variety of personalities in a professional manner is mandatory


• Ability to assimilate a large volume of knowledge, detail orientation and good follow through skills are crucial


• Excellent communication skills and people skills is essential


• Excellent troubleshooting, listening and problem-solving skills


• Able to work in a fast-paced deadline oriented environment


• Customer focused


• Works well in a team environment

Preferred Requirements:

• Home Health Billing and AR experience, some college education


• Past Supervisory experience

#LI-TR

About WellSky

WellSky is a leading supplier of software and services solutions that help acute, post-acute, and human service providers improve efficiency, support business growth, and provide intelligent care to patients and people in need. WellSky is headquartered in Overland Park, KS with 1,800 teammates across the U.S., Canada, and the U.K. WellSky serves more than 20,000 client sites around the world - including the largest hospital systems, blood banks and labs, in-home care agencies, post-acute care facilities, government agencies, and human services organizations. WellSky's software and services address the continuum of health and social care - helping businesses, organizations, and communities solve touch challenges, improve collaboration for growth, and achieve better outcomes through predictive insights that only WellSky solutions can provide. Informed by 40 years of providing software and expertise, WellSky anticipates providers' needs and innovates relentlessly to help people thrive. Our purpose is to empower care heroes with technology for good, so that together, we can realize care's potential and maintain a healthy, flourishing world.

We're looking for talented individuals who want to use their skills to build a strong, technology-driven company. We offer competitive salaries, great benefits, a new Health Savings Account with a generous employer contribution and a casual and fun environment that encourages quality, creativity and excellence. Enjoy all we have to offer. We invite you to join us. Apply today!

WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.

Applicants for U.S. based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.