Consultant, Pharmacy Services Innovation & Strategy at Blue Shield of CA in San Diego, California

Job Description:

Job Summary

Today, the cost of prescription drugs are increasing at unsustainable rates. At Blue Shield of California, we are committed to creating a healthcare system that is worthy of our family and friends and sustainably affordable. We realize that achieving this mission will require a complete transformation of the prescription drug value chain and to jump start this transformation, we have created an innovation program called Pharmacy Care Reimagined where we will be designing, building, piloting, and operationalizing bold transformations in service of our mission.

Reporting to the Senior Principal, Pharmacy Care Reimagined Program Manager on the Pharmacy Services team, the Consultant, Pharmacy Services Innovation & Strategy helps research, co-design, and execute potential innovations in partnership with key leaders across the department and organization all in service of our mission. An ideal candidate will have a passion for change, curiosity to design new solutions and desire to prove success through measurable outcomes.

Responsibilities

• Primary responsibilities involve supporting the strategic execution of projects within the Pharmacy Care Reimagined portfolio and managing the successful execution of initiatives through effective program management


• Strategic Execution: You will partner with the Pharmacy Care Reimagined workstream leads to enable execution at all stages of the innovation life cycle


• Research & ideation: Putuser at the center and develop compelling value propositions based on primary and secondary research


• Design: Support solution design by uncovering nascent pain points, identifying consumer and technology trends, and translating ideation into tangible, actionable output


• Test, pilot and implement: Enable success through effective program management by tracking, reporting, and communicating progress, risks, and issues resolution to the customer and management as required


• Program Management: You will be a central figure in the coordination of the Pharmacy Care Reimagined initiative by supporting:


• Stakeholder management: Lead cross-functional meetings and collaborate with internal and external business partners to ensure strategic alignment and find new ways to develop scalable and sustainable product/service strategies


• Strategic planning support: Provide strategic advice and support to leadership on matters relating to goals, project and initiatives, and roadmaps


• Communications: Provide updates as needed to various internal audiences


• Project management: Identify, monitor, track, and most importantly, takes the initiative to mitigate risks


• Successful candidates are player-coaches. You can lead from in front or from behind, depending on the situation


• Have experience with design thinking. You know how to start with the user, collect data and translate into insights, and incorporate into your solutions


• Have a knack for facilitation. You can lead a diverse set of stakeholders from ambiguity to answer and alignment


• Are storytellers with superior content-development capabilities. You convey complex concepts in a manner that others can understand at all levels of an organization


• Are relationship builders. You have a proven ability to establish and maintain effective and collaborative relationships with key stakeholders and navigate complex, matrixed organizations


• Are champions for change. You have experience leading organizations through strategic changes and getting positive results with a proven track record of successfully driving business improvements

Knowledge, Experience and Education

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  Working knowledge of Blue Shield of California's mission, vision and strategy

  
  


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  Requires Bachelor's degree or equivalent and 5-7 years of experience in the related area. Master's degree or clinical licenses preferred.

  
  


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  Management consulting and/or healthcare industry experience preferred

  
  


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  Demonstrated project management skills

  
  


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  Demonstrated "systems thinking" ability for innovation and creative development

  
  


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  Demonstrated experience facilitating meetings and driving to decisions

  
  


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  Demonstrated experience with applying design thinking and agile methodologies

  
  


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  Ability to influence senior management, key stakeholders, decision makers, and peers

  
  


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  Ideal candidates will have had exposure to the prescription drug value chain through prior work experience

  
  

Additional Information

• About Company: At Blue Shield of California we are parents, leader, students, visionaries, heroes, and providers. Everyday we come together striving to fulfill our mission, to ensure all Californians have access to high-quality health care at a sustainably affordable price. For more than 80 years, Blue Shield of California has been dedicated to transforming health care by making it more accessible, cost-effective, and customer-centric. We are a not-for-profit, independent member of the Blue Cross Blue Shield Association with 6,800 employees, more than $20 billion in annual revenue and 4.3 million members. The company has contributed more than $500 million to Blue Shield of California Foundation since 2002 to have a positive impact on California communities. Blue Shield of California is headquartered in Oakland, California with 18 additional locations including Sacramento, Los Angeles, and San Diego. We're excited to share Blue Shield of California has received awards and recognition for - LGBT diversity, quality improvement, most influential women in corporate America, Bay Area's top companies in volunteering & giving, and one of the world's most ethical companies. Here at Blue Shield of California, we're striving to make a positive change across our industry and the communities we live in - Join us!










• Physical Requirements: Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.
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• EEO Footer: External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.











• Requisition ID: 21001KT













• Posting Date: Apr 16, 2021











• Schedule: Full-time

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