Product Manager- Business Banking & Treasury Management at Five Star Bank in Warsaw, New York

Job Description:

Five Star Bank and affiliate companies are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Five Star Bank and affiliate companies are committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at (585) 786-4344, (585) 498 - 7565 or (585) 786-1417.

Position Title: Product Manager - Business Banking and Treasury Management

Location/Affiliate: TBD

Reports To (Title): Director of Product Management Department: Product Management

FLSA Status: Exempt

Purpose: The Product Manager for Business Banking and Treasury Management is responsible for providing the strategic direction and execution for our business banking and treasury (cash) management products and services. The Product Manager for Business Banking and Treasury Management is responsible for developing and executing the strategy and vision for our business and treasury management product set, including deposit, lending, and payment solutions. This role is responsible to:

* Create and execute on a clear, actionable product roadmap for Treasury Management and Business Banking products and services, with a near-term focus on small business

* Drive innovation that supports growth and increased scale through branch and digital delivery of business products and services

* Conduct ongoing market research of existing and new Business Banking products and services to identify competitive gaps and opportunities in our product set

* Identify, recommend, and launch new or enhanced treasury management and business products and services that encourage customer engagement and refine the competitiveness of Five Star Bank's business banking capabilities

* Work closely with internal partners across the Bank, including Business and Commercial Banking Sales, Operations, Marketing, Technology, Customer Experience, Risk, Compliance, and others to drive alignment and a coordinated approach to products and services

Scope and Direction

Area of Responsibility:

Product Management, Market Research

Degree of Supervision Received (Minimal, Moderate or Extensive): Minimal

From (Title): Director of Product Management

Degree of Supervision Given (None, Minimal, Moderate or Extensive): None

To (Title(s)): N/A

Essential Functions:

1. Create and execute a product roadmap for our treasury management and business banking products and services. The strategy should contemplate needs of the various business banking customer segments and needs unique to each segment, market assessment of peers and industry, profitability analysis, and a defined value proposition that differentiates our Business Banking solutions.

2. Identify and/or develop new business banking products and services, ensure successful delivery in-branch or digitally, prioritize product opportunities, and develop business cases and integrated project launch plans to execute the product roadmap. Coordinate with cross-functional teams including sales, marketing, finance, compliance, operations and IT to deliver product initiatives to market. This includes understanding all aspects of the product, including, but not limited to, compliance, regulations, operations, systems, sales, marketing, delivery and technology.

3. Ensure product initiatives are designed to support Five Star Bank's priorities, growth plan, and annual profitability targets.

4. Review and report on the financial impact related to new business and treasury management product development, pricing strategies, new program launches and customer segmentation.

5. Lead campaigns associated with assigned products; communicate the logistics of the campaign internally, work with Director of Marketing on marketing tactics, work with Compliance / Fair Lending, to ensure all campaign materials are compliant with UDAAP and all other applicable regulations and standards. Ensure alignment with Director of Product Management for overall strategic direction.

6. Ensure product initiatives fit within cross-functional capacity constraints and are prioritized and sequenced to achieve business goals and goals for our business banking platform.

7. Research and identify industry best practices and trends in Business Banking to increase effectiveness. Understand the competitive landscape for Business Banking, including new products, product attributes and pricing positions across the entire business product portfolio.

8. Demonstrate the standards and principles of the Five Star experience in every interaction with internal and external customers and associates. Incorporate the high-performance behaviors of teamwork, leading by example and service in every facet of work.

9. This job description is not exhaustive. The Product Manager for Business Banking and Treasury Management may be required to perform other duties as assigned.

Job-Related Qualifications: The Required qualifications are those that the candidate needs to meet in order to be considered for the position.

Education:

Required: Bachelor's Degree in Product Management, Business Administration, Finance, Marketing or related field

Preferred: Prior Experience:

Years: 7+ Type: Product Management experience.

Preferred: 7+ years' experience in Business Banking Product Management or Treasury (Cash) Management Product Management, business banking product development

Licenses or Accreditation:

Required: N/A

Preferred: N/A

Competencies: Competencies are the measurable or observable knowledge, skills, abilities and behaviors critical to performing the essential functions of the position. List the competencies required to perform the essential functions for the position.

1. Analytical ability to interpret data and present it in a meaningful and easily understood form. Work extensively with spreadsheets to analyze financial data, predict future costs, revenue and profitability with support from internal finance team.

2. Excellent written and verbal communication skills. Ability to inspire fellow team members to achieve goals.

3. Excellent project management skills. Experience managing business initiatives across groups.

4. Excellent organizational skills with ability to manage multiple priorities and meet established deadlines.

5. Knowledge of bank products and services, including digital banking features and technologies.

6. Proficient in Microsoft Office with ability to learn and utilize new and existing banking software applications.

7. Ability to work with all levels of staff and share ideas to achieve company-wide results. A drive to succeed.

Physical Requirements:

1. Able to regularly sit for prolonged periods of time.

2. Occasional travel within corporate footprint.

3. Extensive computer usage is required

Note: At a later stage in the application process, applicants may be required to provide information about their criminal conviction history, if any, and to authorize the procurement of a consumer report that will contain, among other things, information about criminal conviction history. Except as required by applicable law, past criminal convictions will not automatically disqualify an applicant from employment, and Five Star Bank will only consider such history in accordance with applicable law. Please be advised, however, that federal law prohibits Five Star Bank from employing "any person who has been convicted of any criminal offense involving dishonesty or a breach of trust or money laundering, or has agreed to enter into a pretrial diversion or similar program in connection with a prosecution for such offense" unless the FDIC has provided prior written consent.