Operations Support Specialist at Lamb Weston in Boardman, Oregon

Posted in Other 13 days ago.





Job Description:

Job Description Summary

This is a Human Resource position that serves as the "Front Office Contact" and 'First Point of Contact" to provide administrative and/or specialized support to all plant operations including: Human Resources, Production, Payroll, Finance, Engineering, Maintenance, Safety, Quality, and Agriculture Services. This position performs somewhat complex and moderately repetitive work assignments.



Job Description




Duties and responsibilities



  • Preparation of and revisions of weekly plant hourly schedule, including scheduling changes, adding new hires, qualifying positions, scheduling new runs, scheduling downtime plant needs, revisions due to employee leaves and vacation requests

  • Provide professional, positive Customer Service for all external visitors and employees

  • Answer incoming telephone calls and assist caller or forward to appropriate personnel

  • Welcome on-site visitors, determine reason for visit, announce visitors to appropriate personnel

  • Responsible for checking in Visitors/Vendors and ensuring they sign in properly

  • Monitor visitor access and Visitor Logs

  • Perform time card reconciliations

  • Monitor On-premise Reports during shift

  • Monitor HR daily log and Coverage Book to ensure all departments are staffed based on needs

  • Approve/deny employee vacation requests as needed

  • Monitor time keeping systems to ensure employees arrive on-time; Enter attendance comments as necessary

  • Monitor Time & Attendance and preparation of monthly Attendance Related Bonus report

  • Enter payroll adjustments as needed

  • Document/log all employee call-ins and check Voice Mail throughout the shift

  • Assist with new hire onboarding by enrolling employees in timekeeping system, tracking and issuing employee lockers, making new hire personnel files, enrolling new hires in absentee reports

  • Assist employees at self-service kiosk as needed

  • Create, maintain, and update company security badges for employees and contractors using the AMAG system

  • Perform other clerical duties as needed such as filing, copying, and faxing

  • Must be able to work rotating shift, days, nights, weekends, and overtime with ability to be flexible




Job Qualifications




MINIMUM QUALIFICATIONS:



  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and have a minimum of 2 years in administrative work or any equivalent combination of education, or training and experience that demonstrates the ability to perform the duties of the position.




KNOWLEDGE/SKILLS/ABILITIES:



  • Human Resource knowledge and experience preferred

  • Experience with Kronos and payroll systems preferred

  • Solid computer skills including MS-Windows, Word, Excel, and web-based applications

  • Ability to maintain Confidentiality required

  • Ability to communicate clearly, effectively, and professionally on the phone, face-to-face, and via company email required

  • Establish and maintain positive working relationships with employees and supervisors

  • Adapt to changes in schedules, work environment, and unexpected events

  • Ability to Multitask

  • Excellent interpersonal skills

  • Excellent problem solving skills

  • Excellent organizational skills

  • Ability to work with minimal supervision

  • Bilingual (Spanish/English) fluency is a plus




PHYSICAL DEMANDS:



The physical demand described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.


  • Frequently required to sit for prolonged periods of up to 8 hours

  • May occasionally lift and/or move up to 20 pounds