Fire Alarm Service Technician at A3 Smart Home in Tempe, Arizona

Posted in Other 16 days ago.

Job Description:

We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

AAA recently acquired SafeGuard, the 11th largest smart home security company in the United States, with the vision to become the most trusted brand in this industry. Safeguard, has been Protecting Arizona families and businesses for over 50 years; we are Arizona's largest locally-operated security provider. With an A+ Better Business Bureau Ranking, we prove every day that we love being there for and helping our customers. We work hard to create an environment where you can thrive and use your skills and talents to help us deliver legendary Customer Service. You'll help positively impact every homeowner and the communities that we serve.

Why work for us?

  • Job Stability - Career Growth

  • Great Benefits - Medical/Dental/Vision

  • Retirement - 401k matching up to 4%

  • Work/Life Balance - PTO 3 Weeks + 9 paid holidays


  • Performs inspections, troubleshooting, and repairs of systems at customer locations. Systems serviced will include fire alarm, life safety, and suppression systems. The position will require the use of both hand and electronic tools, and will involve the use of ladders and moderate lifting. The technician will be responsible for company issued inventory and tools. Reports and documentation must be completed in accordance with company procedures and practices

  • Inspect and test all types of Fire Alarm systems and their components

  • Troubleshoot and repair faults

  • Complete accurate reports and notes

  • Daily communication with management, the office and fellow technicians

  • After normal business hours service calls and scheduled weekend services (when required)


  • Must have extensive knowledge of fire code based on NFPA 72, and manufacturer specs

  • Previous experience is required

  • Must possess a Nicet or CSA Certification (or the ability to obtain within 6 months)

  • Clean MVD Record Required

  • Strong mechanical aptitude and troubleshooting skills

  • Deadline and detail-oriented

  • Ability to thrive in a fast-paced environment

  • Must provide your own hand tools. (Specialty tool will be provided)

  • Flexible hours are a must

  • Additional certifications and/or knowledge of other types of systems are a plus

  • Notifier experience a plus!

Work Environment/Physical Requirements:

Field position involving driving, climbing ladders, crawling into restricted spaces and carrying up to 50 lbs with some office time filling out paperwork and completing computer based information/research.