The Associate Project Manager will provide daily support for the Project Managers to assist with the successful delivery of products and services offered by UnitedLex. Provide detailed documentation during initiation, planning, execution, monitor and control, and closure phases of each project. Follow process driven execution of project tasks to ensure unified Project Management methodology is adhered to. Act as a member of the client support center for applications hosted by UnitedLex and other third parties. Document and report periodic project details to the Project Managers, Legal Professional Services Leadership, clients and project teams.
Gather and thoroughly document requirements using standard project intake forms
Assist Project Manager in documenting and tracking all aspects of the eDiscovery lifecycle, including: Early Case Assessment, Forensic Collections, ESI Processing, ASP Hosting, Document Review, Document Production, Data Archival and Storage
Analyze processes to propose changes or additions to project procedures
Follow detailed Quality Control measures to ensure accuracy of all deliverables
Track all time spent on project activities and report to Project Managers periodically
Carry and answer a company cell phone at all times, with the exception of pre-approved personal time off.
UnitedLex is committed to preserving the confidentiality, integrity and availability of all the physical and electronic information assets throughout the organization. Consistent with the UnitedLex ISMS policy and the ISO 27001 standard, every employee is responsible for complying with UnitedLex information security policies and reporting all security concerns, weaknesses and breaches.
Previous work experience in law firm, corporate legal department or litigation support industry preferred
Strong technical background, which can include but is not limited to business process analysis, database design and creation, use of electronic document review tools, facilitate and conduct software training, technical writing and information systems support
Detailed planning and organizational skills
Exceptional written, electronic and verbal communication skills
Strong understanding and efficiency using Microsoft Office Suite and other common software applications
Manage timely completion of multiple requests, adjust and reprioritize according to changing needs
Complete project activities according to budget and communicated timelines
Communicate frequently and professionally with Project Managers and project team
Continually seek opportunities to increase customer satisfaction
Provide exceptional customer service for existing and prospective clients
Develop team mentality where communication, solutions and good relationships are fostered