Assistant - Administration & Operations - Community (Full-Time) at Glade Run Lutheran Services in Butler, Pennsylvania

Job Description:

Position Summary: Assistant - Administration & Operations - Community
The Assistant - Administration & Operations - Community will coordinate Psychiatric services; manage the doctors’ schedules; handle medication inquiries, manage the Patient Assistance Program applications and records, conduct discharge calls for all programs, update all contact lists and mailboxes for staff and ancillary providers, and follow up with outpatient clients that lose insurance eligibility by losing MA, private or county funding.  This position will be split between our Outpatient offices in Zelienople and Butler, PA.  

Requirements:

• High School graduate in commercial course with one year of secretarial and clerical experience or Associates degree in secretarial or business major or equivalent combination of acceptable training and experience.


• Ability to type accurately and operate other business machines.


• Working knowledge of computer software: word processor, spreadsheet, scanning and database preferred.


• Ability to transcribe both handwriting and dictation accurately and with reasonable speed for a variety of correspondence, reports and other materials within a timely manner.


• Knowledge of methods and techniques used in record keeping systems and in organization of information.


• Considerable knowledge of business English, spelling and punctuation.


• Ability to meet and deal effectively with associates and the general public both in person and by telephone.


• Ability to work cooperatively with other office personnel; be pleasant and hospitable to visitors.


• Ability to work independently on difficult or complex clerical tasks.


• Must be eligible for PA State Police clearance, PA Child Abuse History clearance and FBI clearance.

CORE COMPETENCIES:

1. Maintain and coordinate services with the county.  Accept all county referrals, update county data base monthly, accurately and in a timely manner complete POMS report, run all reports regarding county funded clients as requested by supervisor or county personnel.   


2. File and scan client records for all programs into the EMR and hard chart while checking for      completeness.  Verify materials are filed and processed correctly. 


3. Perform receptionist duties: Answer telephone, accept referrals, send faxes and distribute incoming faxes to appropriate staff. Schedule appointments; answers not requiring knowledge of professional subject manner; refers more complex issues to appropriate agency staff. 


4. Monitor case files for completeness of forms, track and distribute documents, complete filing for assigned programs in a timely manner, and complete dictation as assigned.


5. Provide secretarial support; typing, scheduling, copying as requested by line staff.


6. Maintain appropriate professional boundaries and seek supervision when questions arise.


7. Assist Program Manager/Program Supervisor with tasks as assigned to support training and hiring. 

Job Location(s) - This position will be split between our Outpatient offices in Zelienople and Butler, PA

Position Type

Full-Time

How to Apply:
Candidates must apply via our careers page at https://www.gladerun.org/about-us/careers. This is the first step in our application process.
Equal Opportunity Employer

Who We Are: Founded in 1854 by the Rev. Dr. William Passavant in Zelienople, Pennsylvania, Glade Run has evolved over the years to meet the changing and increasingly challenging needs of children, adults and families throughout Western Pennsylvania and beyond. With a focus on education, mental health, autism, and unique therapeutic offerings, Glade Run has a long tradition of linking faith and service. Last year, Glade Run served over 4,000 individuals with impactful, innovative services in school, home, and community settings.