VP of IT - Commercial & Marketing at IDEXX Laboratories, Inc in Westbrook, Maine

Job Description:

IDEXX is a growth company, with track record of double-digit revenue growth across our markets, enabled by innovation in our diagnostics menu, our go-to-market approach, and our passion for the customer experience.

As a VP of IT for Commercial & Marketing, you will serve as an executive leader to our global sales, sales operations, and marketing teams, partnering to identify and create a technology investment portfolio that enables our continued, double-digit growth. As a strategic partner to executive C-suite and other key stakeholders, you will work with our global leadership team to identify opportunities, define and prioritize projects delivering technology products that meet IDEXX go-to-market needs. You will serve as the "trusted advisor" in defining what is possible, how to create compelling customer and sales experiences through technology, and how to gain the most leverage from these investments and ensure long term success for IDEXX. You will drive the implementation of development best practices throughout the organization, while governing control and ensuring objectives are achieved.

Responsibilities include management and development of a global commercial & marketing technology Center of Excellence, risk management, resource allocation, project prioritization, and research and recommendation of new systems and software products and services against and within that group of programs, as well as working with peer leaders and the CIO to manage the intersections with other global IT programs.

IT accelerates the success of IDEXX employees and customers by providing scalable and innovative solutions and leadership. We are a global organization that supports all technology needed to deliver products and solutions to customers enabling them to focus on delivering high-quality patient care. We strive to provide exceptional customer service and experience in the most efficient means possible, requiring alignment and cross-functional communication.

Come join a team that directly impacts a global market and creates solutions that change the world!

A day in the life:

* In partnership with Commercial, Marketing and IT leadership, and the IT Project Management Office, develop strategies and priorities, and oversee the execution against the critical priorities by managing technical capacity against projects, and initiatives.

* Focus on strategic initiatives and planning activities for the business, in particular new systems and capabilities.

* Understand the customer experience, market challenges, including customer priorities and competitive issues.

* Partner with IT, marketing, and commercial leadership and other key stakeholders to define opportunities and identify and facilitate prioritization across the portfolio.

* Serve as a lead role in enabling the business to achieve its objectives through the effective use of technology.

* Manage, develop and engage a team of IT Business Analysts, and a Commercial/Marketing IT delivery team of > 65 internal resources plus contract/consultant resources as appropriate

* Manage strategic vendor relationships such as Salesforce.com

* Identify and provide technical options to satisfy business ideas.

What do you need to succeed?

* To be a strategic voice at the table in developing IDEXX 'go to market' strategies and the desired customer experience

* To be a strong team player working across the matrix, with negotiation, story-telling, and resource management experience and strengths

* Great at planning and aligning, bringing the right people together - strong facilitator

* Strong, active listening to create trust, alignment, and common understanding

* Strong communicator & relationship builder with a can-do attitude.

* Inspiring leader who challenges teams to do their best work while creating an inclusive and supportive environment

* Strong financial and business acumen.

Requirements:

* Typically, 15+ years of relevant IT experience, 8+ years of management experience.

* Strong business acumen, including an understanding of business/financial drivers of success, and provide value to the business.

* Strong communication skills, both verbal and written.

* Strategic mindset with proven success to drive initiatives.

* Strong organizational skills, including operational execution excellence.

* Nimble, agile, lean thinking to drive change that enables efficiencies and drives growth.

* Strong influencing skills with the ability to establish and maintain credibility with senior leaders and other key decision-makers.

* Preferably successful experience leading a virtual team.

* The ideal candidates will have a background working in a progressive, cloud-based software environment.

* Working knowledge of Agile estimations and Product Ownership

We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 9,000 talented people.

So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBT individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

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