Posted in Other 2 days ago.
For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD").
Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery.
Insurance Verification Coordinator 1
Reports to: Director of Patients Accounts
Job Code: 313
Department: Revenue Cycle
Direct Reports: 0
This position obtains and verifies patient's insurance that will better benefit the patient. This will include conducting prior authorization process, copay assistance, and coordination of benefits.
(This position will supervise non-exempt staff in support roles performing duties described in "Essential Functions".)
(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).
This position requires a High School Diploma or GED.
The candidate must be computer literate and have knowledge of all Microsoft products, especially Microsoft Outlook and Office, Google Suite, as well as Call Center hardware and software. Must know Commercial insurance plans and Medicaid HMO's, Current procedural terminology and ICD-10 Dx Codes.
This position requires 2 years of previous healthcare or customer service experience.
Skill and Ability:
The candidate must possess excellent interpersonal and verbal communication skills, be able to multitask, prioritize, and be dependable, reliable, and flexible.
Physical Demands/Work Environment:
(The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Use primarily for writing, operating calculator, telephone, keyboard, and other office equipment.
To convey detailed or important instructions to employees, patients, and applicants.
Ability to hear normal conversations and receive ordinary information.
Average, ordinary, visual acuity necessary to observe patients and work on computers. Clear vision at 20 inches or less and distant vision at 20 feet or more.
Sedentary work; sitting most of the time. Exerts up to 10 pounds of force occasionally.
(The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
(The mental activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Ability to resolve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to maintain confidentiality.
Basic mathematics (including statistics) skills required.
Be able to communicate fluently in English, second language proficiency helpful.