Sr. Salesforce.com Solution Architect at Cognizant in Newark, New York

Job Description:

Sr. Salesforce.com Solution Architect

Qualification:

Bachelor of Technology or equivalent

Responsibility:

Sales Support:

• Make presentations and conduct seminars in industry forums.

• Prepare collaterals and publications for distribution in strategic areas.

• Provide support to business development teams in validating proposals, actively involved in creating complex proposals.

• Interact with client to showcase Cognizant capabilities Added: Provides oversight of quality of RFP responses and proposals, including the coordination of multiple resources across Cognizant, validation of financials, appropriateness of Cognizant response and overall assurance of the quality of all response artifacts to the client.

Market Scan and Brand Building AND Opportunity Identification:

• Brings deep knowledge of customer business domain within specific industry verticals (3 or more verticals), including industry business trends and technology best practices, competitor landscape, and market trends OR brings deep understanding of multi tower complex implementations in various domains / verticals • Define priorities towards secondary research on industry solutions Be recognized as an external and internal thought leader at conferences and with analysts / vendors in a larger cross domain/technology area.

• • Identify the appropriate quality model / standard / measure to be adopted in the project in conjunction with the customer requirements.

• compare various tools and recommend the best fit for engagements.

Knowledge Management:

• • Design and define Knowledge Management priorities, strategies, and major themes.

• • Audit submissions and ensure that all work products, proposals, CP sheets, and other tools are properly submitted, catalogued, and usable across practice Publish white papers.

• Review the process/methodology for building a repository of technical solutions, technical best practices and design/coding guidelines/standards.

• drive a culture to facilitate knowledge sharing and skill building cross the team.

Project Support:

• Define appropriate enterprise architecture governance framework.

• Serves as final escalation & solution point for domain/functional/technology issues for both client and delivery team on multi tower/transformational deals Review audits and consult with stakeholders in resolving audit open items in complex project/program environments.

Client Management/Relationship Management:

• • Owns C suite relationship with client (IT / Business).

• • Responsible for client satisfaction, risk and escalation management and providing thought leadership to client on large, complex opportunities/transformational deals.

• • Responsible for sustaining relationships at the senior most of reference able clients within the Practice.

People Management:

• Participate in senior level talent selection.

• Set clear and objective goals for team.

• Conduct appraisals.

• Identify, priorities and deploy action items for competency development.

• Review progress on employee engagement activities in the architecture track.

• Direct and guide other managers/team leaders on resolving employee complaints.

• Identify, groom, reward and develop high performers and future leaders.

• Mentor all architects in the EAS function.

Business Planning:

• Bring knowledge, understand trends in client requirements and drive strategies to enhance CTS capabilities across customer domain, enterprise / solution architecture, identify geographies and qualify opportunities to focus on those with high value/profitability to practice.

• identify and mitigate high risk impact areas.

• conduct enterprise IT portfolio analysis and evaluate strategic choices in different scenarios (such as M&A, business extension, niche products), Conduct financial reviews and drive successful CP and PP.

Solution Conceptualization:

• Possesses in depth understanding of market environment, customer domain or technology architectures, in order to specify appropriate Cognizant solution offerings Review, finalize, drive the roll out of the newly developed solution/offering and the applicable acquisition/building of infrastructure and talent.

• Incorporate solution into annual business planning cycle, and evangelize both internal marketing of solution to applicable verticals and external marketing of solution to clients.

• Prioritize disruptive technologies to deliver new capabilities.

• define technology or business solutions in language meaningful to business leadership.

Solution Definition:

• Gather leads from the planning process.

• Identify objectives and define them.

• Define the vision for the objective (parameters).

• Analyze the business need for a POC and provide support in Pock preparation.

• Build a business case.

• Create artifacts from perspective of technology, product, domain and infrastructure to define enterprise architecture definition for EAS.

• Interact with different Solution Architects as and when required.

Design:

• Understand business processes, cases and functions.

• Understand business problem and impact.

• Analyze existing enterprise architecture and evaluate other technology/ frameworks.

• Understand requirement, analyze feasibility and provide recommendation.

• Define architecture and reuse option.

• Provide support in creation of functional design, logical database design, test design and design overview document.

• Demonstrate to the client how the revised enterprise architecture supports the desired endstate business solution.

• Clarify client queries and modify enterprise architecture if necessary.

• Track progress on asset architecture as per plan.

• Communicate progress, outcomes and risks, if any to relevant Project Managers and management.

Asset Development and Governance (Cognizant H1,H2,H3):

• Define governance framework for asset development and deployment, Define areas for improvement / customization and redesign of assets to meet current needs of the organization.

• Monitor asset effectiveness during realtime implementation.

• Review assets effectiveness in H1/H2.

• Drive solutions in H3 and ensure / promote adoption in client environment.

 

Must Have Skills

• Einstein Analytics&Discoveries

• Salesforce Service Cloud

• Salesforce Sales Cloud

• Salesforce - Knowledge

• Salesforce Accounts

• Manufacturing Oper-Manlog

#LI-RC1

Cognizant will not sponsor H-1b or other U.S. work authorization for this role.

Technical Skills

SNo	Primary Skill	Proficiency Level *	Rqrd./Dsrd.
1	Einstein Analytics&Discoveries	PL1	Required
2	Salesforce Service Cloud	PL1	Required
3	Salesforce Sales Cloud	PL1	Required
4	Salesforce - Knowledge	PL1	Required
5	Salesforce Accounts	PL1	Required

 

Domain Skills

SNo	Primary Skill	Proficiency Level *	Rqrd./Dsrd.
1	Manufacturing Oper-Manlog	NA	Required

 

* Proficiency Legends

Proficiency Level	Generic Reference
PL1	The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels.
PL2	The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects.
PL3	The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects.
PL4	The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.

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