Air Quality Services Manager at IQAir North America, Inc. in La Mirada, California

Job Description:

AIR QUALITY SERVICES MANAGER

For over 50 years, IQAir has been a leader in improving indoor air quality in residential, commercial and institutional markets. IQAir's vision is to assist people in living longer, healthier lives by providing products and services to help them breathe cleaner, healthier air. For our North America headquarters, located in La Mirada, CA, we have an immediate opening for an Air Quality Services Manager.

Summary

The Air Quality Services Manager is responsible for the management and execution of projects related to Air Quality Services and oversees all functions and personnel assigned to the Air Quality Services team. This position requires sound technical, reporting, and time management skills in addition to advanced knowledge of SCRUM and Agile project management fundamentals. Tasks are performed in adherence with Company Policy.  IQAir views this as a key position within the organization. This role is that of a working manager. 

The Air Quality Services Manager creates infrastructure and redundancy through the creation, automation and overall improvement of business processes, operational analysis and collaboration with other departments while maximizing team billable hours for IQAir.

Attributes

• Possess strong leadership skills with demonstrated history of motivating teams


• Highly skilled in Agile project management methodology


• Committed to a high level of professionalism and ethical standards


• A direct communicator that clearly expresses thoughts and ideas verbally


• Proficient in process and operational procedure development


• Flexible, collaborative, conscientious and dependable


• The ability to work effectively under pressure, prioritize, multi-task, with excellent time management skills

Responsibilities

• Oversee and participate in the successful completion of multiple projects


• Oversee and assists the work of the Air Quality Team

• Ensures scheduling of billable and non-billable work to maximize available resources and net revenue


• Collaborates with the IQAir Foundation and Solutions teams to plan and execute site assessments and installations


• Identifies prospect & customer requirements


• Collaborates with Accounting/Inventory team to ensure inventory availability for installation projects


• Audits reports, records and data entry


• Proactively inspect and review Air Quality team activity and work


• Develop and cultivate relationships with key external stakeholders

• Serves customers and prospects by responding to inbound calls to the Air Quality Services contact center during business hours


• Forecast potential business, report regularly on job progress and project financials


• Owns operational process development and documentation


• May involve up to 50% travel


• Special projects as assigned

Qualifications

• Bachelor’s degree in Business or a related field or equivalent experience


• 5+ years Project Management experience with 3-5 years’ experience in a leadership role


• Experience leading a team in an Agile environment


• Prior experience with ERP/CRM system: Netsuite preferred


• Experience managing external customers and vendor relationships


• Proficient in Microsoft Office Applications including Outlook, Word, Excel and PowerPoint


• Ability to pass a pre-employment drug and background screen


• Ability to pass a Department of Justice LiveScan

Other Requirements

May be required to attend and participate in professional development activities to maintain awareness of new developments and best practices.

What IQAir offers

• Work in a small, flexible international team


• Extensive on the job training and professional development


• Company with a strong value system


• 50-year history of excellence


• A competitive salary


• On-site gym


• A slide!


• Weekly catered lunches

and much more!   

See Job Description