Dispatcher/Office Staff at Denali Water Solutions, LLC in Douglassville, Pennsylvania

Job Description:

Fleet Dispatcher/Office Staff:

Position type and expected hours of work: This is a full-time position. The hours worked will be determined by the Operations Manager.

Summary:  Schedule and dispatch workers, equipment, or service vehicles for conveyance of materials, or for normal service, or emergency repairs rendered outside the place of business. Record significant information addressing problems and requests by transmitting information or providing solutions. Duties may include using radio, telephone, or computer to transmit assignments and compiling reports on work progress. Help with office needs as they come up.  Answer phones, filing, typing, etc.

Essential functions:

• Receive calls and record significant information


• Address problems and requests by transmitting information or providing solutions


• Receive and dispatch work schedules


• Prioritize calls according to urgency and importance


• Use radio, phone, or computer to send crews, vehicles, or other field units to appropriate locations


• Monitor the route and status of field units to coordinate and prioritize their schedule


• Provide field units with information about orders, traffic, obstacles, and requirements.


• Enter data in computer system and maintain logs and records of calls, activities, and other information.

 

 

 

 

Competency:  Must be able to read, write, and follow verbal and written instructions in English. Must be detail oriented, accurate, flexible, dependable and a team player. Willingness to establish and maintain effective working relationships. You must have outstanding organizational and multitasking abilities. Must also possess sound judgement and critical thinking skills with active listening and excellent communication skills as well.

Work environment: Position requires the employee to work in the office.

Physical demands: The position primarily requires sitting, typing, and viewing a computer. Other less frequent physical demands include bending and lifting.

Travel: No travel is expected with this position.

Preferred education and experience: High School Diploma or GED. Successful candidate with 1-3 years of experience is preferred

Bonus:

• Employee bonus, 1500 paid over 90 after referred employee completes probation.

Pay:

Based on experience.

Benefits:

We offer an extensive and competitive benefit plan for all our full-time employees as we value their time and commitment. Our benefits include:

• Medical


• Dental


• Vision


• Generous 401k match up to 4%


• 
  Company paid Long Term Disability
  


• Company paid Short Term Disability


• Company paid AD&D.


• Company paid Life.


• Voluntary life for employee and family


• Heath Savings plan


• 
  Paid Time Off
  


• 
  Sick Time
  


• 
  Paid weekly.
  

 

 

 

Experience

Required

• 1 year(s): Dispatching CMV's

Preferred

• Office Worker.

Education

Required

• High School or better

Licenses & Certifications

Required

• DL

Skills

Required

• Teamwork


• Written and oral communication


• Time management

Behaviors

Required

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well


• Team Player: Works well as a member of a group


• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Required

• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization


• Self-Starter: Inspired to perform without outside help


• Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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