Administrative Assistant at Genex Service LLC in Seattle, Washington

Job Description:

Genex Service LLC


Administrative Assistant

US-WA-Seattle

Job ID: 21-12034
Type: Regular Hire
# of Openings: 1
Category: Customer Service & Support
Mitchell International

Overview

Mitchell, Genex and Coventry

With Mitchell, Genex and Coventry now one organization, we’ve dramatically expanded our ability to deliver innovative services and technologies to our customers. We’ve also seen career opportunities within our combined organization grow. Each part of our organization helps people recover after a challenging event in their lives.

Mitchell delivers trusted software and services to the property & casualty claims, collision repair and risk management industries with technology-enabled solutions that simplify claims handling, repair processes and pharmacy transactions. Genex helps injured workers return to their jobs in a safe and efficient manner through compassionate case management, reducing health care costs and disability expenses for our customers. Coventry offers the nation’s largest and most diverse set of provider and ancillary networks focused on improving total overall outcomes.

Together, we bring a complete set of proven capabilities for our partners who require more than one-dimensional solutions. We combine innovative technology, insightful analytics and deep expertise to help them reach their ultimate goal—restoring lives.

Responsibilities

Work in conjunction with Quality Assurance Operations Manager for optimum workflow and completion.

• Route incoming documents received via fax and email
• Compile and send training materials to medical providers
• Contact medical providers for follow-up on requests for signed reports.
• Process addendum and supplemental report requests in a timely manner.
• Working with the team to ensure that operations run smoothly.
• Flexibility to meet quick turnaround time demands is essential to this position.
• Assist with administrative tasks as needed

Qualifications

• 0-2 years of relevant experience
• Bachelor's Degree is preferred
• Ability to juggle several high priority tasks at once.
• Experience using Microsoft Suite (Outlook, Word, Excel)
• Knowledge of anatomy is preferred, but not required.
• Excellent written and oral communication skills
• Highly organized and detail oriented coupled with exceptional problem-solving and time-management skills.

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