SVP, Global Ops & IT Finance Transformation Leader at Chubb in Philadelphia, Pennsylvania

Job Description:

Job Summary:

Managing a team of three (3), the SVP Transformation Leader is a critical role, responsible for the assessment and transformation of Chubb’s Global Operations & Technology Finance team.  Key areas of focus include automation, system implementations and expansion, operational assessments, project management and involvement in non-Finance strategic initiatives across Chubb.  This person will play a lead role in the design and delivery of internal solutions in partnership with Chubb’s enterprise wide initiatives, influencing a large team of colleagues spanning disciplines and geographies. We're looking for a talented individual with finance experience, who is passionate about automation, digitization and technology transformation to bring efficiency and meaningful change to the organization.

Responsibilities:

• Assess all aspects of Global Operations and Technology Finance reporting to understand the current model.  Develop sustainable, scalable solutions for automation, and drive to successful implementation.


• Assess existing systems (e.g. Apptio) to determine untapped functionality and automation. Working with system team members, implement solutions for expansion and improvement.


• Align initiative plans with the business plan, including calculation and tracking of investment and benefit values.


• Oversee status reporting for solution milestones, deliverables, dependencies, risks and issues to ensure full team transparency and guide senior management discussions and decisions.


• Lead projects, ensuring deadlines are met, while mitigating and escalating identified risks.


• Manage, and at times create and maintain, project plans, roadmaps, communication and change management plans to ensure solutions are documented appropriately to mitigate risk and facilitate successful and timely execution of deliverables.


• In collaboration with business leads, SMEs and other functional leads throughout the organization, document resource requirements for specific initiatives and operate through appropriate business channels to engage resources necessary to facilitate timely project implementation.


• Identify issue root causes to ensure problems do not reoccur.

Key Skills & Attributes:

 

• A strong and influential communicator with experience in communicating globally, across large teams including senior executives


• Strong analytical skills with an ability to provide thoughtful impact analysis


• Ability to articulate complex concepts into simple language


• Experienced to lead and work within Agile, Waterfall and Hybrid project models


• Experience establishing, leading and successfully completing large transformation programs that lead to measurable results


• Professional track record of being given responsibility for large, complex programs involving significant levels of organizational change and guiding cross functional teams to complete these programs with a high level of effectiveness


• Ability to manage multiple initiatives at once in a fast paced, dynamic environment and remain calm under pressure


• Ability to leverage analytical, process and program management skills to resolve issues


• Willingness to take on challenging tasks of varying levels of ambiguity with the ability to change directions and adapt to conflicting priorities and changing business decisions


• Strong problem-solving skills with the ability to exercise sound judgment and make solid recommendations, including formulating strategies followed by very focused delivery and execution plans


• Experience working in a global environment and taking input from other product owners and stakeholders from different business units across different countries/regions


• Able to offer innovative out-of-the-box thought leadership


• Confident in ability to understand business objectives/goals, flexible enough to manage change fluently and strong enough to question business value of scope changes


• Ability to manage vision, strategy and scope with very large project teams across different business units and across the globe, verifying of as-is, gaps while formulating remedial plans


• Ability to lead deep dive sessions across large project teams that are spread across different regions and time zones


• Collaborate with the team to ensure that user stories are accurately elaborated, understood, and prioritized


• Identify opportunities to automate processes to improve efficiencies

Qualifications:

• Bachelor’s degree in Finance or Business; MBA preferred


• 15+ years of experience in Finance and Operations, with demonstrated hands-on transformational experience


• 5+ years Program Management and/or top-tier consulting experience


• Project Management Certification(s) preferred: PMI PMP, Agile, LEAN Certified/Six Sigm


• Experience in a service provider model in technology, professional/financial services or business process outsourcing