Job Description:

Essential Duties and Responsibilities

• Performs standard diagnostic procedures accurately, efficiently, and with the highest quality including but not limited to: 12-lead electrocardiograms, proficient venipuncture, and preparation of lab specimens for laboratory courier, pulmonary function test (PFT), arterial flow Doppler studies, and other clinical diagnostic studies assigned to meet the needs of the organization


• Performs lead duties for optimal back office flow


• Performs housekeeping functions such as: changing exam room table paper, upkeep of cleanliness of the office (exam rooms, bathrooms, waiting area, front office, lab room, medical equipment, )


• Responsible for day to day workflows under the direction of the Office Manager and/or Regional Manager


• Implements new and revised office and clinical procedures under direction


• Data entry and review of computerized worksheets manually completed by claimants


• Reviews and edits reports in proprietary software application to ensure accuracy in context, grammar, spelling, and


• Assists in the retrieval of diagnostic tests for scanning into propriety software application


• Responsible for ordering and maintaining office and clinical supplies as directed


• Works closely with supervisor to support efforts in budgetary objectives


• Assists Office Manager in the personnel problems and promotes positive employee relations under the direction of the supervising Manager


• Assists Office Manager and/or Regional Manager in staff scheduling and coordination of team member activities


• Communicates issues and proposes solutions to management


• Other duties as assigned to meet the needs of the organization

Competencies:

• Excellent verbal and written communication skills


• Knowledge of medical terminology and body systems


• Knowledge of EMR and MS Office Suite software applications


• The ability to organize plan and coordinate multiple tasks with a high sense of urgency and follow- through


• Ability to work both in a team environment as well as independently


• Exceptional Customer Service skills; team builder


• Ability to interact with providers, operational teams and clients


• Must be able to multi-task in a fast-paced environment


• Ability to demonstrate an understanding of applicable policies and


• Ability to maintain conditions that ensure a healthy and safe working environment

Education and/or Experience: (includes certificate & licenses)

• High School diploma, or equivalent (GED)


• Appropriate certification and experience as, a Medical Assistant, Phlebotomist, LVN, LPN, EMT, Military Medic, Hospital Corpsman, etc.


• Medical Assistant Certification/Registration or meet state requirements


• 3 to 5 years of medical assistant experience in a lead capacity


• CPR certification required


• Technology driven medical data entry system experience or related computer data entry


• Experience in Occupational Medicine clinic, General Medical, Internal Medicine work environment preferred


• Phlebotomy certification preferred


• First Aid certification preferred


• Must be able to successfully pass National Agency Check with Inquiries (NACI) background investigation

This job description supersedes all prior job descriptions and is intended to describe the general content and essential requirements for the position listed above. It is not to be construed as an exhaustive statement of requirements, duties and responsibilities. Management reserves the right to add or change the duties of this position as required at any time.

QTC Management Inc. is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, people with disabilities protected under law, and protected veteran status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Medical Assistants