RCM - Practice Relationship Coordinator at Keplr Vision in Bloomington, Illinois

Job Description:

DO YOU HAVE ACCOUNTS RECEIVABLE EXPERIENCE AND ENJOY RELATIONSHIP BUILDING?

**REMOTE
 
Keplr Vision is a business support services company focused on investing and partnering with medically focused optometry practices and providing best in class lens technology and patient experience. Keplr currently has over 200+ practices in 30 states and is able to provide exceptional levels of clinical, operational and marketing support with its more than decade-old business services platform.

Keplr Vision is currently going through tremendous growth and expanding its Revenue/AR Department.  Keplr Vision is seeking an experienced Practice Relationship Coordinator.
 

The RCM Practice Relationship Coordinator works with Keplr Vision partner practices to ensure optimal collection rates, timely AR clearance and compliant business office functions. The RCM Practice Relationship Coordinator is responsible for working with multiple vision practices and serving as the face of RCM with Keplr Vision partner practices. Practice Relationship Coordinators will work with in RCM to resolve practice business office issues, provide Revenue Cycle training to practices, report Revenue Cycle KPI and work with partner practices to resolve practice related issues that negatively affect Revenue Cycle Management.

Responsibilities:

• Primary contact point for Keplr Vision partner practices for all RCM related communications


• Build and maintain trusted relationships with Keplr Vision partner practices.


• Work closely with aligned Field Operations team members to ensure corporate alignment.


• Respond to Keplr Vision partner practice issues and concerns in a timely and accurate manner.


• Coordinate data collection, issue resolution and process improvement activities with partner practices on behalf of the RCM team.


• Pull, collate, and provide RCM related KPI reporting to partner practices, review and encourage best practice adoption.


• Develop and provide training, desk references, help sheets and other materials to support Keplr Vision partner practices in performing all business office functions efficiently, compliantly and with a focus on collection rate optimization.


• Escalate chronic, ongoing, or significant concerns to RCM leadership to facilitate resolution.


• Other duties as assigned.

Keplr Vision offers a competitive salary and benefits, 401K and a generous PTO plan.

 
BE A PART OF THIS AMAZING GROWTH AND JOIN OUR TEAM TODAY!

EOE

1. Bachelor’s degree in business, health care, or related field of study preferred.  Equivalent combinations of education and experience may be considered in lieu of the education requirements.


2. 3 to 5 years Health Care Rev Cycle experience.


3. Excellent organizational skills and attention to detail.


4. Proficient in Microsoft Office Suite including Word, Excel and Access.


5. Excellent communication skills, including both oral and written.


6. Organized and able to perform and track multiple tasks accurately in short timeframes.


7. Adaptable, analytical, solution focused with strong attention to detail.


8. Must have the ability to quickly learn and use new software tools.


9. 1-2 years of medical and vision experience required.


10. Prior use of Practice Management and EHR Systems required