Donor Eligibility Specialist (FT Paramus Donor Room) at Vitalant in Montvale, New Jersey

Job Description:

PRIMARY PURPOSE:

Under direct supervision, this position is responsible for all aspects of medical screening of blood donors in accordance with polices and procedures as outlined in the SOPs (Standard Operating Procedures). Works collaboratively as a member of the team and in alignment with the values of the organization.

DUTIES AND RESPONSIBILITIES:

• Performs all assigned duties in compliance with internal SOPs and external regulations. Brings compliance issues to the attention of management.


• Assures quality customer service to all customers.


• Maintains good attendance and punctuality per the absence policy.


• Determines acceptability of prospective blood donors through the proper performance of medical screening.


• Communicates all pertinent information effectively and timely. Brings issues to the attention of those in authority or leadership positions, as necessary.


• Works as part of a team to achieve daily team production goals.


• Assists and supports other team members, as required which includes but is not limited to load, set- up, tear down, daily quality control, stocking or daily duties as assigned.


• Maintains clean and organized work area.


• Maintains complete and accurate records.


• Demonstrates excellent communication skills in accordance with current customer service standards to represent a positive image for the company.


• Maintains proficiency and certification for all tasks required by position.


• Performs all other duties, at the discretion of management, as assigned.

REQUIREMENTS:

Knowledge/Education

None.

Licenses/ Certifications

None.

Experience

Entry-level computer proficiency required.

Skills/Abilities

• Must possess the skills and abilities to successfully perform all assigned duties and responsibilities.


• Must be able to maintain confidentiality.


• Effective oral and written communication skills.


• Must have proficient computer skills.


• Must be able to read and comprehend written procedures and instructions.


• Must have good customer service and interpersonal skills.


• Ability to work in a team environment and participate as an active team member.

As an essential operation to the nation’s healthcare infrastructure and a science-based organization, Vitalant believes that being vaccinated helps provide protection and care for our employees, our donors, their families, and the broader community.  With this in mind, Vitalant requires employees to be fully vaccinated as a condition of employment.  Individuals applying for this position should be prepared to comply with the COVID-19 vaccination mandates of Vitalant and accordingly, will need to be vaccinated as of first date of employment unless approved exemption exists prior to start.