Account Collections Specialist-National Accounts at DH Pace Company, Inc. in Olathe, Kansas

Job Description:

DH Pace Company, Inc. is hiring an Account Collection Specialist in our National Accounts team to actively support our Accounts Receivable collection efforts. The individual should have strong attributes as it relates to attention to detail, excellent problem-solving skills, a high level of customer service experience, good time management skills, a sense of urgency and excellent communication. If you have collections, credit, accounts payable, accounts receivable, or billing experience and love interaction with customers please apply!

Your day-to-day responsibilities: 

• Effectively manage Accounts Receivable portfolios for our large customer National Accounts division by ensuring timely collection of all accounts while maintaining good customer relations and a positive attitude.


• Closely review web billing portals to ensure invoices were accepted and are being processed.


• Work closely with operations team to resolve billing issues.


• Work closely with Cash Posting team to research unapplied or misapplied payments as well as obtain remittances as needed.


• Stay engaged to establish professional rapport during the collections process to ensure ease of future dialog with the same customers.


• Abide by customer specific requirements (i.e. monthly and/or quarterly statements, formats, etc.)


• Other duties may be assigned.

Qualifications:

• Must possess well-developed communication, problem solving, and organizational skills that can thrive in a fast-paced environment.


• This is a fast-paced position handling a lot of responsibility, so you must have excellent time management skills.


• Must be able to familiarize self with multiple billing requirements and platforms.


• Must have a passion for collections with a customer service mentality.


• Bachelor's degree preferred, but not required.

Why you should join the DH Pace team:

DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products.  The company is privately owned and has been in operation over 95 years!  We have 50 US offices in 24 states with company-wide sales in 2021 of $740M.

Our mission is to enhance the communities we serve by improving the safety, convenience, and aesthetics of the buildings where we live, work, and play. Our foundation of values represents who we are and what we stand for. Values are never situational or circumstantial, they are always and forever. Our core values are R.I.S.E. Respect, Integrity, Service, and Excellence.

A few perks that you can expect as an employee at DH Pace:

• Medical, Dental, and Vision options


• Paid Holidays


• Paid-time off plan; 16 PTO days annually after only 1 year of service (10 days to start!)


• 401k Retirement plan + Employer Match


• Company paid life insurance


• Discount program/DH Pace partners


• Dress for your day - business casual/jeans friendly work environment 


• Opportunity for growth and development

Learn more about DH Pace here!

Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Corporate

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