Admin Temp (Administrator) at Crowley Personnel LLC in Jacksonville, Florida

Job Description:

OUR PEOPLE: We deliver positive results and experiences for our partners by first empowering our people. Our industry experts are singularly skilled at what they do and equally adept at bringing their skills together to build solutions stronger than the sum of their parts. Our inclusion and employee-centric focus make for a workplace that provides valuable services and experiences.

THE CROWLEY WAY: Guided by our three values: integrity, sustainability, and drive, we believe in and celebrate the power of collaboration between people with diverse backgrounds and experiences to achieve business and personal goals. We support the development of our people and are committed to growing together, inclusively.

SUMMARY: Under general supervision, provides support with administrative requirements and industry manning for the Marine Personnel Department.

GENERAL RESPONSIBILITIES:

• Assist in preparation of Key Billet Approval submissions, Synchronized Pre-deployment and Operational Tracker/Letter of Authorization submissions, waiver submissions, training requests, Restriction of Movement (ROM)/COVID funding approval requests & resubmissions, invoicing data/mariner questions, ROM vacation benefit letters, COVID testing (arrangements), vaccination tracking, documentation, mariner data entry (assist in data "clean up" and updating of current COVID procedures, among other administrative tasks.
• Participate in Crowley's Mariner Engagement team and contribute to Quarterly COVID newsletters to the MSC fleets.
• Assist in positive mariner engagement to aid in mariner quality of life, retention and Crowley brand.
• Aid individual Crewing Administrators in timely communication/identification of suitable mariners to fill critical billets not timely filled via job postings, by direct interaction with mariners, unions and vessel Master.
• Act as a liaison between Crowley, MSC, Union leadership as well as mariners.
• Establish and maintain effective working relationships with internal/external business partners.
• Prepare clear and concise documents, including but not limited to reports, procedures, correspondences, and other written materials.
• Assist Manager and Marine Personnel department with other tasks as appropriate.
• Depending on skillset/training would be able to handle one "light" vessel crewing coordination

EDUCATION: High school diploma or equivalent.

EXPERIENCE: 2 - 3 years experience in an administrative support function.

TECHNICAL PROFICIENCY: Proficient in Microsoft Office products, including Excel, Outlook and Word.

COMPETENCIES:

• Tech-savvy, able to pick up different systems quickly.
• Expert in organization and multi-tasking.
• Superb customer service.
• Excellent verbal and written communication skills.
• Perform accurately in a detail-oriented environment.
• Function effectively with, or as part of a team.

JOB SCOPE: Position impacts a single business unit/segment.

WORKING CONDITIONS: Normal office environment with little exposure to excessive noise, dust, temperature and the like. Extended use of a computer keyboard, viewing of a computer monitor and the ability to sit for long periods of time.

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