Airport Passenger Service Agent - LAS 7H at Unifi in Ontario, California

Job Description:

Job Type: Part-Time

Benefits

• Flight Benefits – exclusive travel privileges for yourself and your family with Delta Airlines


• Competitive pay with daily access to earned wages


• Paid holidays and paid time off


• 401k company match upon eligibility


• Exclusive discounts and additional wellness programs

Responsibilities for Passenger Service Agent

• Greet and assist passengers with a friendly welcome through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance


• Handle all aspects of ticketing and check-in by operating a computerized system. System usage includes boarding, baggage service, reservations and resolving related complaints and problems.


• Direct passengers through Customs, Immigration, and Quarantine.


• Assist ramp agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival.


• Push wheelchairs with passengers through all areas of the airport including terminal and gate areas.

Qualifications for Passenger Service Agent

• Ability to showcase exceptional customer service abilities to all clientele.


• Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.


• Must be able to lift, carry, push, pull and move items of 70 pounds or more on a regular basis.


• Must be able to communicate by radio and other devices.


• Must be able to observe, judge distances, identify surroundings, hazards, aircrafts and equipment.


• Able to work in extreme conditions, such as hot and cold weather, as well as small spaces.


• Eligible to receive appropriate security clearances after satisfactory completion of a criminal background check.


• Flexible schedule allowing work during nights, weekends, and holidays. Some shifts may require extended hours to meet business needs.

Unifi is an Equal Opportunity Employer

Customer Service