Agile Product Owner at Cigna in Bloomfield, Connecticut

Job Description:

Product Owner Senior Advisor -

Role Summary

The Agile Product Owner represents the "voice of the customer" at the team level, maintaining and prioritizing the Product Backlog, to ensure that the team is working on stories that maximize business value and deliver necessary fixes and functionality to all customers.

The incumbent provides counsel and advice to top management on significant matters, often requiring coordination between organizations. Focuses on providing thought leadership and technical expertise across multiple disciplines. Recognized internally as "the go-to person" for the most complex assignments.

Responsibilities

• Serves as the customer proxy by understanding key business objectives and strategy of the product


• Works with business owners to ensure that they are engaged and supportive of direction


• Serves as liaison with Provider Solutions and Provider Operations related to assigned responsibilities to ensure consistency between assigned solutions and implementation


• Fosters solid relationships with Operational Knowledge Management to ensure consistency between new technology and Operational instruction


• Works with Product Management and Stakeholders to define and prioritize the Product Backlog (refinement)

• Assesses business value and prioritize all stories to ensure work focuses on those with maximum value that align with product strategy


• Creates User Stories and Acceptance Criteria, ensuring stories clearly communicate customer/Stakeholder needs to the development team; work with team to clarify stories as necessary


• Responsible for final decisions on product functionality


• Participates in and prepares for Program Increment Planning


• Involved in Program Backlog Refinement


• Provides clarification on User Stories and Product Backlog to the team


• Supports Acceptance Test Driven Development spec by example


• Accepts User Stories


• Participates in team demo, retro, and Inspect and Adapt


• Understands and supports enabler work


• Understands and supports inter-team dependencies, and escalate issues when necessary


• Works with the delivery team to set and communicate release date and scope


• Works with Team Members to ensure products are working in production (potentially - depends on DevOps model)


• Ability to monitor potential risks and develop mitigation plans


• Identifies improvements and codifies them for broader consumption


• Collaborates with SM and EM to promote an environment of empowerment and creativity.


• Communicates the product roadmap clearly and inspires the team by painting target product vision

• Ability to manage the product backlog including writing user stories and acceptance criteria


• Knowledge of Agile development methodologies/tools and experience writing user stories


• Demonstrates good understanding of gathering feedback (e.g. multi-variate testing, focus groups)


• Demonstrates intermediate understanding of the technology and the ability to guide technical discussions.


• Understands basic software development and deployment that enables develops capabilities such as continuous integration and deployment

• Deep understanding of Agile development processes and methodology


• Understands technical topics at a conceptual level as well as the systems and data that enable major capabilities and drives innovation.


• Collaboration with EM and encourages the team to practice deployable software development


• Managing and reporting on the value delivery by the team ensuring delivery of highest customer value product increments

• Strong understanding of customer needs and business strategy

• Customer Focus


• Leading Change


• Business Strategy


• Nimble Learning


• Manages Ambiguity


• Drives Vision and Purpose


• Optimizes Work Processes


• Courage


• Innovation / Creativity


• Trust & Transparency


• Collaborates


• Resourcefulness


• Demonstrates Self-Awareness/Development


• Instills Trust


• Builds Networks


• Communication skills

• High School Diploma or equivalent; Bachelor's degree preferred


• 3+ years' experience in product strategy role/Product Owner role or requirements intake role (e.g.BA) additional business training may be required for Bas


• Deep knowledge of provider data, data relationships, provider data usage, and provider business / data rules


• Hands on ability to root cause issues in the data and solid partnerships with Operations personnel to ensure timely and accurate resolution / removal of blockages


• 3+ years' experience managing a team of 5+ people preferred


• Minimum 3 years in industry preferred


• Experience with Agile development strongly preferred


• Agile certification a plus

• Excellent presentation and facilitation skills

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 100,600 - 167,600 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna .

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

Cigna has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.