Responsible for the timely and accurate set up and ongoing maintenance of the product and supplier data records; manage all components of incoming supplier cost, logistic changes, and freight reviews; is the final control point for the validation of all necessary new supplier legal documentation and verification of certificates for new product claims; is responsible for processing future cost and freight, changes in accordance with current company margin policies. Assist in managing special projects through completion; plan workflow assignments; track and supply project updates. Communicate changes to UNFI SRM/merchandising, sales teams, suppliers, and customers. Respond and resolve questions from customers, internal departments, external auditors, supplying all needed documentation. Identifies designs and creates tools and processes to support team metrics. This position is responsible to train and mentor Product Data Management Specialists and act as liaison to other units. Presents and undertakes continuous improvement opportunities within the Product Data Management Team.
Job Responsibilities and Accountabilities:
Responsible for coordinating costing, supplier, item, and data sync tasks and providing direction to Product Data Management Specialists.
Assists with managing special projects:
Provide weekly dashboard for status updates
Provide staff work assignment updates to Specialist
Manage and resolve problems
Complete project by deadline
Assist with daily operations to include:
Design and maintain department reports to analyze, validate and track all past, current, and future items at cost, freight, and cost changes levels.
Analyze that all new item cost or future cost changes maintain company margins.
Manage all department documentation is saved and available.
Manage department workload; assure all changes are entered by deadline.
Manage, resolve, and provide any needed documentation for audits and questions.
Maintain product family groups and/or display/open stock costing and pricing are matched.
Point person for costing and freight questions, PO pricing and cost/freight change discrepancies, SVH submit cost change questions and miscellaneous vendor and merchandising requests.
Validates item data elements, supplier correspondence as requested by Manager.
Research and reports to Manager on item, supplier issues and acts as point person for supplier, broker, merchandising and procurement questions and issues.
Procures and provides information regarding cost, supplier, and item changes to UNFI sales and SRM/merchandising teams.
Interacts with other departments to address and resolve issues, requests, and questions.
Create and communicate supplier freight change letters for customer requests.
Research and respond to all cost questions; resolve with all needed documentation.
Research and resolve all product and brand discrepancy questions.
Assist with department training, SOP updates and daily questions as needed.
Gives feedback to leadership for Specialists reviews.
Performs other relevant job duties as required.
Job Requirements:
Bachelor’s degree or equivalent related experience
5 years related experience
Customer Service Oriented
System implementation experience preferred
Advance Knowledge of Microsoft Access and Excel along with other Microsoft Office products
Intermediate knowledge of SharePoint and PowerPoint
Strong understanding of costing structures, brackets, freight, and item data elements
Understanding of business systems (UCS, UBS, WBS, TMS, PROMPT)
Excellent interpersonal and oral and written communication skills.
Demonstrated ability in problem identification, research for solutions, evaluation, and presentation of alternatives.
Ability to work independently and be self-directed in completing tasks assigned.
Attention to detail and accuracy while being able to organize, coordinate, and direct others.
Effective time management skills.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or protected veteran status. UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. - M/F/Veteran/Disability. VEVRAA Federal Contractor.