IPS Senior Engineer at Thales DIS USA Inc. in North Kingstown, Rhode Island

Job Description:

Location: North Kingstown, United States of America

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

As a IPS Senior Engineer and specialist located in Thales NKI, you will be responsible to implement/maintain Thales systems developing and maintaining existing tools using Java/Phyton/.NET used on production on daily work, machine updates and server configurations/versions, systems setups, according Thales’ Personalization standards, troubleshooting data processing and implement new solutions identifying gaps and improvements, ISO specifications and is PCI-CP (VISA/MC) compliant,. Work oriented on your goals and well-organized way.

Key Responsibilities:

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  Troubleshooting production issue including but not limited to:

  
  

  • Personalization machine software errors and provide logs to analyze data if necessary to next support Level.

  
  



• Integrate, test, and validate new Personalization machines in the production environment.



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  Support the other Thales Teams to test, integrate and validate proprietary Personalization applications in a testing and production environment. Tasks including but not limited to:

  
  
  
  

  • Supporting software version updates.

  
  

  • Troubleshoot application error and supply logs to analyze data.

  
  
  
  



• Support/implement Thales’ Personalization ISO specifications and is PCI-CP (VISA/MC) compliant Working closely with the IT manager and the Security manager to ensure the highest level of security.




• Define/implement process and procedures that will improve production efficiency.




• Support/update Personalization machines software, certain features of their hardware, and how they operate. These systems are compiled but not limited to data processing servers, Oracle databases, card personalization platforms and cryptographic servers




• Setup/support Thales Servers software, certain features of their hardware, and how they operate.




• Research for new solutions to fix frequently issues;




• Create scripts/automate tasks and monitor production software/servers.




• Work focused on ticket system for the daily support;




• Monitor your activities related with your goals.




• Support if required to be on call to work mandatory weekends when support if needed.




• Ability to create procedures and organize trainings to others teams.




• Ability to understand new technologies and products, through training and self-study of specifications and documentation




• Providing support and training to the team and other teams to ensure smooth deployment and integration into the current production process




• Ensuring thorough testing of new data processing software and smart personalization scripts provided by the regional development and R&D team when major changes occur




• Troubleshooting of data processing providing root cause analysis and  perform software and scripts when needed to improve the process




• Writing and maintaining proper documentation of all the critical processes and systems




• Work with other teams in projects.




• Database installation/support;




• Team work ability.




• Script/batch deployment.




• training

Minimum Requirements:

• Bachelor’s degree in Computer Science or Engineering




• 5+ year of Production experience in a PCI compliant environment




• MS Office - Word, Excel, Power point, Visio, Outlook and Skype. ( Advanced level );




• Windows 7, 10, Windows Server 2008/2012 server administrator;




• UNIX/LINUX/CentOS




• Advanced knowledge on MSQL, Oracle, C#, C++, Python, Automate.




• Network setup – cabling, configuration, connectivity test, troubleshooting




• Audit ISO 9001, 14001, OHSAS 18001




• Key Management - Maintenance,  PCI audit support




• Datacard machine ( MX6000/6100 / DC9000/DX5100)




• EMV personalization. Troubleshooting, performance, system analysis.




• Good communication, organizational and time management skills.




• Goal oriented, possess a sense of urgency and capable to work under pressure.




• Willing to work with team members inside/outside the department.




• Project management Long/short term.




• Bachelor’s degree – Engineering




• Linux Course




• Oracle Administration Workshop Course




• PL/SQL Programming Course




• Project Management Course

Preferred Skills & Physical Demands:

• Network - Cisco - Network - LAN, WAN, IPSEC, Security roles -Basic Configurations




• Linux intermediate level;  (Progress 9.0, C, DBASE IV, SHELL )




• Must be able to left and carry a minimum of 25lbs.




• Must have the ability to use a variety of hand tools to test/replace PC components




• Must be able to perform repetitive motion with wrists, hands and fingers for 6 hours per day (up to ¾  of the day)

This position will require successfully completing a post-offer background check. Qualified candidates with (a) criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances.

Successful applicant must comply with federal contractor vaccine mandate requirements.

Thales champions inclusion and we believe diversity strengthens the fabric of our culture. We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law

If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at talentacquisition@us.thalesgroup.com.

Salary: