Purpose: Responsible for various customer billing activities related to Professional Service programs and/or the Direct Store Delivery program offered to our independent retailers.
JOB RESPONSIBILITIES:
(10%) Provide highest level of service by researching and resolving issues related to billing transactions for various service programs. Entails written and verbal interaction with customers, vendors, and internal stakeholders.
(60%) Execute all required billings by weekly deadlines to ensure customer’s weekly retailer statements are as accurate and current as possible following company guidelines and established timeframes.
(5%) Calculate invoice markups as required for certain billing transaction types.
(10%) Monitor assigned billing programs for timely receipt of billing files and documentation.
(5%) Coordinate with other internal departments regarding needed billings and documentation requirements.
(5%) Prepares reports as needed or requested.
(5%) Performs other job duties as required.
JOB REQUIREMENTS:
Education/ Certifications/or Equivalent combination of education training and experience:
High school graduate or equivalent or any satisfactory combination of experience and training which demonstrates the knowledge, skillsand abilities to perform duties
Experience:
One year of experience preferred in Billing/Accounts Payable type position
Knowledge Skills/ Abilities:
Ability to communicate well verbally and in writing with internal departments, vendors, and customers
Ability to work well in a team environment and develop relationships with internal departments to resolve disputes and outstanding issues quickly
Ability to define problems, collect data, establish facts, draw valid conclusions and handle stress
Understanding of accounting, reconciliations, and accounts payable functions
Attention to detail and high level of accuracy required
PHYSICAL ENVIRONMENT/ DEMANDS:
Most work is performed in a remote environment
Some work may be performed in a temperature-controlled office environment
Incumbent may sit for long periods of time at desk or computer terminal
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
Incumbent may use calculators, keyboards, telephone and other office equipment in the course of normal workday
Stooping, bending, twisting and reaching may be required in completion of job duties
The above statements are intended to describe the general nature of the work performed by the employees assigned to this job. All employees must comply with Company policy and applicable laws. The responsibilities, duties and skills required of personnel so classified may vary within each department and/or location.
All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or protected veteran status. UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. - M/F/Veteran/Disability. VEVRAA Federal Contractor.