Concierge / Scheduler - Full Time at Artis Senior Living Management, LLC in Eatontown, New Jersey

Job Description:

*The ideal candidate will have some previous scheduling experience, as this position will update and maintain the schedule for our Health and Wellness team!
**This is a full time position offering 40 hours per week, every other weekend is required!*

The Concierge / Scheduler will greet all guests of the community, ensuring they feel welcome and valued. Answer incoming calls and direct inquiries to the appropriate resource, assist with the distribution of mail and packages, and provide clerical support as needed. The Concierge will create Positive Partnerships with all residents and their families, providers, vendors and team members. Excellent customer service and a willingness to work with the elderly population is essential for this role. 

Working at Artis Senior Living, you will be empowered to share your voice, and your uniqueness will be treasured! We will honor your integrity and show our appreciation for your commitment to enriching the lives of our residents and team members, by consistently recognizing your efforts. These guiding principles are the very foundation of The Artis Way! At Artis Senior Living you’re so much more than an employee, you’re family!

The Concierge will:

• Greet and direct all guests in a friendly and helpful manner.


• Answer all incoming calls, routing them to the appropriate resource, or taking messages as needed.


• Organize incoming mail and ensure that it is distributed to the appropriate person.


• Respond to resident and family member questions and communicate important information with the Executive Director or MOD as appropriate.


• Maintain guest logs and community resource information.


• Respond and appropriately handle emergency situations that may arise in a calm, professional and effective manner.


• Monitor and maintain the cleanliness of the front lobby and entrance areas.


• Perform other responsibilities as needed.

Concierge Educational Requirements:

• Must possess a high school diploma or equivalent.

*To ensure the safety and well-being of our residents and team members, Artis Senior Living requires all team members be fully vaccinated against COVID-19 upon their start date.*

CHW