Payment Specialist-2 at East Boston Neighborhood Health Center Corporation in East Boston, Massachusetts

Job Description:

Thank you for your interest in careers at EBNHC!

Everywhere you turn, you can feel it.  There's an immeasurable level of enthusiasm at East Boston Neighborhood Health Center (EBNHC), one of the largest community health centers in the country.  From the nurses and physicians on the front line of patient care, to the managers who shape our policies, to the customer service representatives who keep our facilities running smoothly - everyone here has a role in making medicine better.

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To learn more about working at EBNHC and our benefits, check out our Careers Page at careers.ebnhc.org.

Time Type:

Part time

Department:

Patient Accounts

All Locations:

East Boston

Description:

EBNHC is seeking an experienced Payment Specialist for part-time, remote position! Under the direct supervision of the Manager of Revenue Integrity and Payer Contracting, the Payment Specialist is responsible for the accurate and timely processing and posting of all incoming payments and denials from insurance companies, patients, and third party payers to customer accounts. This position verifies bank deposits, reconciles to posted transactions, and researches discrepancies. The ideal candidate needs to have experience with MS Office, with an emphasis on Excel. The staff in this position works closely with other EBNHC Departments and financial institutions.
Epic PB Resolute and medical billing experience is required for this position. Strong verbal and written communication skills are needed to be successful in this role. This position is a 100% remote work opportunity. Proof of residency is required in one of the following States (Massachusetts, New Hampshire, Ohio, Michigan, or Florida).

Essential Duties and Responsibilities:

• Perform reconciliation between bank deposit and Epic postings, to ensure all revenue is recognized.


• Research and resolve posting discrepancies.  This could include retrieving missing 835 files, EOB, or bank deposits.  Work closely with department leadership and escalate issues as needed.


• Track funds received from a variety of sources.  Deposits are received via ACH, check, cash, or credit card.


• Research and correct posting errors


• Research and initiate refund requests


• Track posting status and prepare account reconciliations (Excel)


• Assist in review of monthly BMC transmittal files, confirming receipt of all funds owed to EBNHC


• Process and accept EDI electronic remittance files


• Process manual payment posting, including lockbox checks


• Follows applicable organizational policies and procedures

Qualifications and Requirements:

• HS Diploma or equivalent


• 1- 3 years of cash management experience


• 1 -3 years of Epic experience (PB Resolute, Remittances, PB Payment Posting)

Apply Now