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Dispatch Manager-Residential Division-Construction & Building Materials Industry at DH Pace Company, Inc. in Peachtree Corners, Georgia

Posted in Admin - Clerical 30+ days ago.

Type: Full-Time





Job Description:

DH Pace Company, Inc., aspires to hire a Dispatch Manager in our Peachtree Corners, GA office! The right candidate will enjoy working in a fast-paced environment, have the ability to work well with external and internal customers, and be a forward thinker.


Job Responsibilities:



  • Effectively manage the performance of technicians by establishing and enforcing customer service standards and expectations.  

  • Efficiently manage, provide leadership for, and develop staff for future advancement through effective communication, coaching, training and development.

  • Ensure workforce is efficiently managed to minimize negative labor variants.

  • Determine staffing levels and ensure compliance with company hiring, counseling/discipline and termination policies.

  • Ensure accurate work orders and picking lists to the warehouse for inventory pulling and manage WIP inventory and returns from job site to minimize inventory investment.

  • Fulfill all other duties as assigned by your manager.


Job Requirements:



  • Minimum of 1-3 years of management or leadership experience.

  • Must possess valid driver’s license.

  • Customer service oriented. 


Why DH Pace?


DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years!  We have 50+ US offices in 24 states with 2022 company-wide sales $900+ million.


Our mission is to enhance the communities we serve by improving the safety, convenience, and aesthetics of the buildings where we live, work, and play. Our foundation of values represents who we are and what we stand for. Values are never situational or circumstantial, they are always and forever. Our core values are R.I.S.E. Respect, Integrity, Service, and Excellence.


We set the tone for success, reward hard work and put employees first:



  • Exposure to tenured DH Pace leaders will invest time in training and development.

  • Access to online training material to enhance professional skills and product knowledge 

  • Advancement and transfer opportunities

  • Competitive compensation

  • Comprehensive total benefits package and corporate wellness program

  • PTO Plan – 13 days accrued annually your 1st year & 16 days accrued annually after your 1st year of service!

  • Paid holidays (6) with 2 floating paid holidays!



     Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

    Operations





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