Quality Assurance Team Leader, PM, Deli - Lakeland at Publix Super Markets, Inc. in Lakeland, Florida

Job Description:

In Quality Assurance (QA), Team Leaders serve as a critical resource to associates and managers within Publix manufacturing facilities by being on-the-floor work participants with associates and covering for vacations and unplanned absences.  This includes performing tasks and assuming specific responsibilities of the Department Manager in his/her absence, and planning and conducting job skill training for all associates.  Team Leaders report to the Quality Assurance Department Manager.

 

Additional Responsibilities include:

 

• HACCP Plan development, monitoring and data verification for all products and processes


• maintain Food Safety and Quality Programs including SQF, allergens, SSOPs and other prerequisite programs


• interaction with regulatory and external auditors (Florida Department of Agriculture, FDA, USDA and 3rd party auditors) which can include accompanying the auditor and corrective action plan follow up


• interaction with plant management which includes assisting departments in researching quality-related issues


• act as QA department point of contact in the absence of the QA manager


• monitor and verify QA department responsibilities


• effectively communicate food safety and quality programs using job instruction training techniques to QA as well as other department associates as needed


• perform tasks in the work area (when necessary) which include:


• being an on the work floor participant with production associates (when necessary)


• cover for unplanned absences


• schedule associate labor needs


• promote and enforce associate quality and food safety standards


• verify the maintenance of equipment, preventive maintenance and work orders


• understand production and ability to execute department requirements


• maintain Good Manufacturing Practices within the facility


• be a role model for plant associates


• track customer complaints, investigation and correspondence


• lead and drive improvement of plant operations through continuous improvement projects


• study and analyze KPI’s and data and apply to departmental improvement


• plan and respond to out of the ordinary events


• other duties as assigned
  
  
  
   

• high school diploma or its equivalent


• must be at least 18 years old


• ability to lift in excess of 50 pounds, extended walking/standing (up to 14 hours a day), bending, squatting, and climbing ladders


• knowledge of Good Manufacturing Practices (GMPs)


• knowledge of Safety Data Sheets ( SDS), Lock-Out/Tag-Out (LOTO), Personal Protective Equipment (PPE)


• working  knowledge of Microsoft Office (Word, Excel, and Outlook)


• ability to demonstrate safe working habits


• ability to learn and perform all positions


• ability to work in a fast-paced environment


• understanding of highly complex industrial/manufacturing equipment


• ability to work well with others and be a team player


• ability to work any shift, nights, weekends, holidays, and extended hours


• willingness to assist other team members in other areas


• ability to perform steady and productive work for an extended period of time


• ability to work efficiently with little or no supervision


• possess basic math skills


• excellent written and verbal communication skills


• obvious enthusiasm, initiative, and pride in work and


• a commitment to Publix and our mission.
  
   

• Some college coursework in Business, Engineering, and/or Food Science


• knowledge of laboratory (chemical and microbiological) and ability to be a resource to all departments


• knowledge of food safety and regulatory compliance and ability to provide assistance to all departments


• knowledge of HACCP and SSOP Programs and ability to train all associates in this area


• department experience related to the position and


• knowledge of general Publix and Manufacturing policies and procedures.

• Employee stock ownership plan that contributes Publix stock to associates each year at no cost


• An opportunity to purchase additional shares of our privately-held stock


• 401(k) retirement savings plan


• Group health plan (with prescription benefits)


• Group dental plan


• Group vision plan


• Sick pay


• Paid Parental Leave


• Long-term disability insurance


• Company-paid life insurance (with accidental death & dismemberment benefits)


• Tuition reimbursement


• Vacation pay


• Free hot lunches (buffet-style) at facilities with a cafeteria


• Paycheck direct deposit


• Credit union


• Access to over 50 discount offers including discounts on computer, vehicle and wireless purchases


• 6 paid holidays (associates can exchange the following holidays with their manager’s approval: New Year’s Day, Memorial Day, Fourth of July, and Labor Day).