Assistant Director of Front Office - Millennium Hilton New York One UN Plaza at Hilton Global in New York, New York

Job Description:

Millennium Hilton New York One UN Plaza is looking for an Assistant Director of Front Office to join our management team! Our Midtown high-rise is the closest hotel to the United Nations and half a mile from Grand Central Station. We're within one mile of Bryant Park, The Morgan Library, and Rockefeller Center. Take in unobstructed views of Manhattan and the East River skylines. Our historic Ambassador Grill and iconic lobby are both official New York City Interior Landmarks.

Shift Pattern: Full availability is required for this position.

What will I be doing?

As an Assistant Director of Front Office, you will be responsible for overseeing front office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. The ideal candidate for this role will have 2-3 years of front office management experience in a mid-sized hotel, and experience working with unionized team members.

Specifically, you would be responsible for performing the following tasks to the highest standards:

• Managing daily operations of the front office team, including unionized team members and front office leaders.
• Participating in executive meetings to ensure front office operations standards are being met.
• Preparing weekly schedule for front office unionized team members and front office leaders.
• Managing the budget for the front office.
• Conducting proper disciplinary action in the form of coaching and counseling.
• Processing weekly payroll for the front office team.

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What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Meaningful Benefits for Your Career and Well Being

We support the well-being and performance of Team Members with industry-leading rewards, recognition, and support to meet their needs:

• Competitive Salary
• Best-In-Class PTO (paid time off)
• Employee Assistance Programs
• Health and Welfare Benefit Plans
• 401(k) + match
• Employee Stock Purchase Plan
• Go Hilton - Team Member Travel Discounts
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education :Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

*This information is a highlight of the major benefits offered. Wages, retirement and paid time off benefits are specific to your location and position.

Pay Range: $85,000 - $95,000 / annually

Apply Now