Receptionist at Overhead Door Corporation in Charlotte, North Carolina

Job Description:

Responsibilities

• Answer inquiries and obtain information for customers, visitors, and other employees.


• Provide information regarding activities conducted at establishment; location of departments, offices, and employees; and other duties as assigned.


• Answers telephone to receive incoming calls and directs caller to appropriate personnel.


• Greets visitors and determines nature and purpose of visit in a professional, friendly, hospitable manner.


• Directs visitors to specific destination or answers questions and provides information.


• Provides administrative support including the processing of correspondence, memos, reports, scheduling appointments, processing travel requests, or other documents as requested.


• Process information or documents to assist customers/employees using computer, mail, or facsimile.


• Receives sorts and forwards incoming mail for department.


• Open and closes lobby/visitor area (locking doors, closing blinds, turning off lights).


• Sets up phone extensions and voicemail for personnel changes and new employees.


• Assist with contacting appropriate vendors for facilities service.


• Performs a variety of clerical duties.


• It is an essential function of this job to show up on time and be ready to work your regularly scheduled hours.