Sales Support / Warehouse Admin at Door Services Corporation in Mesquite, Texas

Job Description:

Position Function:    

Provides administrative support to the Door Services branch location.

Essential Duties and Responsibilities

 

• Receive incoming service calls for one or more locations.  


• Prioritize and dispatch service calls with best available Technician to complete job.


• Create Service Requests in Oracle system and assign to designated Technician.


• Review Service Tickets daily and process for billing.


• Coordinate and schedule Installations with Installers and Customers.


• Daily review of completed Sales Orders: identify back charges, compare work completed to payroll and bid hours.


• Ensure parts are allocated to trucks appropriately for jobs.


• Entering service quotes into the Oracle system


• Review and approve Technician timecards.


• Assist with cycle counts, receiving and inventory transactions within Oracle.


• All other administrative duties assigned.

Qualifications:

• 2+ years office and administrative experience required, prior construction industry experience preferred.


• Ability to lift 50 pounds required.


• Ability to interface well with various levels of employees within the company.


• Communicate effectively and professionally with customers and external contacts inside and outside the organization.


• Proficient in MS Office Suite and ability to use an ERP system (Oracle preferred).


• Ability and willingness to become familiar with various product lines.


• Accurately handle multiple tasks simultaneously.


• Exceptional organizational skills required.


• Ability to meet designated deadlines.

Education:

High School diploma required