E-Commerce Coordinator at Uncle Giuseppe's Marketplace in Port Jefferson Station, New York

Job Description:

We have an exciting opportunity as a Part-Time E-Commerce Coordinator in our Port Jefferson Store! We are actively seeking a new team member who has experience working in E-Commerce with strong knowledge of the functions of a E-Comm Coordinator. This individual will create an outstanding customer experience through exceptional service within our online customer orders. With the assistance of a hand held computer, our E-Commerce Coordinators are responsible for assisting customers with their online orders, providing fast order picking services, and coordinating the store E-Commerce pickups and deliveries. This individual will also direct the E-Commerce clerks with daily tasks.

Responsibilities
Will be responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality.Will initiate and complete selection process for customers' on-line orders.The E-Commerce team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.While shopping in-store, this position will scan and bag orders on the go while following all bagging standards.E-Commerce team including communicates any substitutions or exceptions to customer's order at time of pick-up.Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.Adhere to local, state, and federal laws, food safety procedures, and company guidelines.Receive customers' orders and store products in optimal temperature zones.Read and follow directions provided within the notes section of each orderEnsure quality and freshness of all items chosenRetrieve each customer's order from all staging locations and ensure order accuracy, load order into customers' carsPick-Up Clerk should provide a positive customer service experience that makes customers want to return to on-line shopping.Process the orders through the point of sale (POS) systemFollow policies and procedures to determine appropriate substitutions in the event of an out-of-stockMaintain organization and cleanliness of staging areas and equipmentReport pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce SupervisorLearn and adapt to new and improved processesMeet/exceed productivity standardsOther duties and functions as assigned
Requirements
Must be at least 18 years of ageH.S. Diploma or equivalentAbility to work without supervisionAny experience as a personal shopper or in a production oriented or warehouse environment, stocking shelves, or experience as a cashierAbility to read shelf tagsBasic math skills (i.e., counting, addition, and subtraction)Excellent oral/written communication skillsMust have open availability to include M-F and weekends. Schedules will be made according to store need.

We offer a comprehensive benefits package to our FT/PT employees including Medical, Dental, Vision, 401(K), 50% off lunch, 25% off in store shopping and more!