Subsidy Payment Technician at Child Action, Inc in rancho cordova, California

Job Description:

Position Purpose & Scope:

Under the direct supervision of the Program Supervisor- Subsidy Payments the Subsidy Payment Technician's primary duty is to calculate timely and accurate payments to Child Action, Inc. providers.
Initial training for this role will be conducted onsite or virtually; however, upon completion of said training this will become a 100% work from home position. The incumbent must possess an excellent understanding of customer service and ability to work independently while utilizing cloud systems such as zoom, teams, and agency programs.
Typical Duties: (This is an essential functions of the job)

Comply with all applicable program regulations. Responsible for understanding reimbursement policies and formulas used to pay childcare providers
Reviews and compares information on monthly attendance forms to the authorization on file and determines if forms are ready for payment processing
Determines if clarification is needed prior to payment calculation or if follow-up is needed after payment calculation
Communicates this determination to the appropriate agency staff in a timely manner
Processes and calculates monthly payment to childcare providers based on the authorization and attendance form using an on-line payment calculator system
Is attentive to detail on what is reimbursable vs. not payable
Tracks payment data per regulations and applies payment limits as required by regulations
Processes and calculates payment adjustments
Assists in checking payment calculation of other payment department staff
Works with other agency staff to resolve payment-related issues
Contacts providers regarding payment clarification/issues
Assists with reviewing payment policies/procedures
Assists with development and testing of software changes, as needed
Assists with training new staff
Assists all staff with payment calculation inquiries
Attends staff meetings
Performs weekly assignments assigned by the department supervisor that are different from the daily duties. These duties are assigned on a rotation basis.