Head of PMO/Business Unit Manager at State Street in Burlington, Massachusetts

Job Description:

Head of PMO/Business Unit Manager

What we are looking for:

We are looking for a highly motivated, experienced, and hands-on Program Management Office Head (PMO) / Business Unite Manager to design, implement, and lead the PMO capabilities and drive execution of strategic programs. This is a strategic role that will report into the Charles River Development / Alpha Platform CTO.

Why this job is important to us:

The goal is to ensure that all programs deliver the desirable outcome to our organization, capacity is allocated to the top priority efforts, and that any barriers to optimal team execution are identified and addressed.

The ideal candidate is a leader able to motivate and inspire their team, self-starter, able to build partnerships and collaborate across all levels of the organization. (S)he brings to the table strategic vision for implementing project and change management best practices that are fit-for-purpose of the company, ability to identify talent and process gaps, align execution with the agile values and principles, and an extensive prior experience of successfully running programs in a global cross-functional fast-paced environment.

What you will be responsible for:

• 
  Portfolio Management: manage strategic planning, book of work structure definition, financials, and governance. Implement and lead applicable executive business review forums.


• 
  Program Management: run a team of project/program managers for business-critical initiatives. Ensure adherence to the company SDLC standards and best project management and Agile practices. Ensure all programs have clear Objectives/Key Results and measurable KPIs to assess progress. Identify and escalate risk to the portfolio. Implement appropriate org. change management practices.


• 
  Agile Adoption: implement best practices for scrum team structure and execution. Leveraged standard Agile metrics to identify areas of risk, under/over utilization, determine coaching needs.


• 
  Chief of Staff / Capacity Management: provide a central view of headcount and expenses; drive efforts to optimize resource planning and capacity vs. demand transparency.


• 
  Key Performance Metrics (KPIs): create and automate (where possible) the performance metrics to drive decision-making and identify key areas of risk, drive transparency and accountability, and improvements


• 
  Talent Management: lead and coach program and project managers, agile coaches, PMO analysts


• 
  Vendor Management: oversee key vendor contracts


• Own the Internal Communications capability to drive the CTO communication strategy

• 15+ years of experience successfully implementing and leading Program Management Office for a large global organization


• Prior experience of overseeing portfolios >$150MM inclusive of managing resources, book of work governance, strategy definition, and planning


• Hands -on experience running cross-functional global programs with multimillion budgets


• Proven experience of working with multiple stake holders, negotiating and influencing decision-making


• Thorough understanding of project/program management techniques and methods


• Practical knowledge of Agile and Scaled Agile methodology. SAFe Agilist certification preferred.


• Excellent knowledge of MS Office; working knowledge of program/project management software (MS Project, MS Excel and Jira etc.) is a strong advantage


• Ability to learn and absorb technical information


• Outstanding leadership and organizational skills


• Excellent nuanced communication skills


• Excellent problem-solving ability


• Attention to details


• BSc/BA diploma in management or a relevant field; MSc/MA is a plus

What we do: State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investments research & trading and investment management to institutional clients.

Work, Live and Grow: We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity, and Social Responsibility: We truly believe our employees' diverse backgrounds, experience and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at www.StateStreet.com/careers

Charles River Development

Salary Range:
$140,000 - $222,500 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.