Loan Processor – Sustainable Home Lending at Credit Human in San Antonio, Texas

Job Description:

We are seeking a Loan Processor for the Sustainable Home Processing Department.

The primary role of the Sustainable Home Lending Loan Processor is to audit and fund retail installment contracts received from merchants. The incumbent is accountable for creating an exceptional stakeholder (Merchants, Members, and Employees) experience by serving as the primary point of contact for loan packages assigned for funding. To achieve this objective, the processor must possess a high level of knowledge of all products, rate sheets and funding requirements. They must be able to obtain the knowledge required to understand the multiple systems required that provide ancillary documents for closing. Effective written and verbal communication skills are essential.

If you have loan processing experience, you should apply right away!

Highlights:

• Audit and fund contracts that meet the departments guidelines and Underwriter stipulations


• Produce high quality loans files as evidenced by quality control audits


• Perform a variety of customer service related tasks by providing information and assistance to both external/internal customers and office personnel via telephone, email, or letter inquires


• Send out first payment letters and applicable disclosures


• Pre-audit loan package and confirm compliance with all internal and external requirements


• Develop cross functional trusting relationships and identify opportunities for process improvements

Experience:

    Required

• 1 – 2 years’ customer service experience


• Auto, mortgage or consumer finance or comparable loan processing experience

Education:

    Required

• High School Diploma or Equivalent

Skills & Knowledge:

    Required

• Proficient PC skills with knowledge of Microsoft Office Suite products: Word, Excel and Outlook


• Excellent organizational skills and keen attention to detail


• Work independently and with other team members


• Ability to meet deadlines and work under pressure


• Ability to develop and manage multiple projects

 

Schedule: Monday-Friday, 8:30 am-5:30 pm

Level of Work: 1C

Credit Human provides employees with many benefits from insurance coverage to college tuition reimbursement.

To get to know Credit Human and learn more about our benefits, visit our careers page at www.credithuman.com/careers.

 

Credit Human conducts employment background checks that may be used for decisions related to employment with Credit Human. Standard background checks performed on final candidates include NCUA Administrative and Prohibited Orders, ChexSystems, past employment verification, criminal history checks on convictions, and outstanding arrest warrants within the past seven years. Degree verifications are conducted if listed on the employment application. Additional background checks relevant to the role may include a motor vehicle registration check, credit check, and/or fingerprint card. Applicants must be currently authorized to work in the United States on a full-time basis.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Lending

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