Autotech Agent II - Lead at Best Buy in Kennewick, Washington

Job Description:

At Geek Squad, our car electronics installation experts are known as AutoTech Agents. As a Level 2 Autotech Agent, you’ll use your experience and advanced technical skills to install complex technology into customers’ vehicles. You’ll follow established procedures and guidelines for recommendations, troubleshooting and installations based on each client’s vehicle. You’ll also provide technical advice, best practices and support to clients and other employees.

What you’ll do

• Install complex car electronics including hardwired remote starts, advanced speakers and advanced in-dash units


• Install standard car electronics including T- harness remote starts, standard speakers, dash cameras, backup cameras, amplifiers and in-dash units


• Perform work on vehicles of all makes and models and communicate any compatibility issues prior to installation


• Use resources and technical acumen for troubleshooting complex automotive solutions

• Current, valid driver’s license


• Have and maintain a driving record which meets Best Buy safety standards (e.g. minimal number of violations/accidents, etc.)


• Best Buy level 2 Autotech Certification


• Ability to perform all car electronic-related work

• Previous professional experience with mobile car installations


• Previous experience coaching, training and providing feedback to others


• Prior retail experience

We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include:

• Competitive pay


• Generous employee discount


• Financial savings and retirement resources


• Support for your physical and mental well-being

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™