Counter Sales Representative at Century A/C Supply in Houston, Texas

Job Description:

At Century A/C Supply, we provide heating, ventilation, and air conditioning (HVAC) solutions to licensed contractors, the multifamily industry, and commercial properties at our 13 Texas locations. Our mission is to empower employees to provide exceptional service in every interaction while embodying our company values:

• Gung Ho!: Embodies the companys values and culture


• Committed: Dedicated to completing tasks and achieving goals


• Dependable: Undeniably reliable


• Exceptional Service: Expected service and then some


• Responsive: Quick to react and acknowledge all

The CounterSales Representative plays a crucial role in delivering our mission and achieving our goals. In this role, you will be responsible for greeting customers and taking orders of HVAC products and supplies, assisting customers with warranty returns and credits, as well as handling customer inquiries regarding products and/or services. You should provide friendly and efficient service to ensure maximum customer satisfaction. The Counter Sales Representative should ensure the customer receives the correct products in the correct quantity at the correct time so they can keep members of our community comfortable in their homes and workplaces.

Typical duties include but are not limited to:

• Prepare quote orders for customers


• Prepare invoice orders taken via telephone, fax, or over the counter


• Process sales by credit card, cash, or checks and verifying customers are authorized company personnel


• Issue credits for items returned according to company policy


• Assist warehouse personnel in pulling and preparing sold products using automated machinery for assistance


• Assist, troubleshoot and/or research customers inquiries regarding products and/or services


• Perform cycle counting and/or daily deposits according to branch schedule


• Maintain general appearance of branch showroom, warehouse and grounds


• Ensure that each customer leaves the store satisfied

Educational Requirements and/or Experience Required:

A high school diploma or equivalent and at least 6 months of sales and/or HVAC experience is preferred. Basic level understanding of air conditioning and heating knowledge. Excellent interpersonal and communication skills and a neat personal appearance.

Skills:

• Good verbal, written, and conflict resolution skills


• Ability to operate warehouse machinery


• Must be able to lift 50 lbs without assistance


• Ability to sit for several hours at a time


• Basic mathematics skills (add, divide, multiply and subtract units of measure)

Performance Expectations:

• 60 orders per day


• 250 lines per day

Come see why Centurys Gung Ho Culture has been recognized by the Houston Chronicle as a Top Workplace and one of the Top 100 Privately-Owned companies headquartered in Houston. Start your career with Century today to enjoy the family atmosphere and a generous benefits package including:

• Voluntary Benefits: Medical (EPO & HSA Options), Dental, Vision, Life Insurance, Short Term Disability


• Company Paid Benefits: Long Term Disability, Basic Life Insurance, and AD&D


• Century Employee Relief Fund that provides financial assistance to employees in times of need


• 401(k) Retirement Program with Company Match


• Paid Time Off & Paid Holidays


• Employee Performance Bonus


• Employee Referral Bonuses


• Annual Profit Sharing Bonus


• Tenure & Individual Achievement Awards


• Employee Training & Development Programs


• College/Trade/Technical School Tuition Reimbursement


• College/Trade/Technical School Scholarship Opportunity for Employees & Families


• Free New Hire Apparel & Annual Uniform Spending Account

For additional information and the latest details about why Centuryis a great place to work, please visit Careers.CenturyAC.com today!