Customer Service Representative at Wickford Appliance in Rumford, Rhode Island

Job Description:

We are looking to add TWO stellar candidates to our Service Department Call Center in our Rumford location. This is a permanent full-time position (38-40 hours), with benefits and growth possibilities within other departments of our company.

The hours of availability are Monday-Friday 8:00a-6:00p with a once a week, alternating Evening shift (11:30a-8p) as well as an alternating Saturday shift (8am-5p). It is a 5-day work week, and we are closed on Sundays. Specific shift will be discussed and decided upon hiring.

Experience in Customer Service, multi-phone line, fast-paced call center is preferable. Requirements would include proficiency with computers, communication by email, well organized, ability to multi-task and follow direction, take initiative, and have excellent customer service skills.

Rate of pay will be reviewed after the first 90 days with a potential for an increase based on experience and performance.

After reviewing responses, applicants will be contacted to set up interviews. At time of interview, we will ask you to sit with a member of our team for about 15-minutes to get a first-hand glance at the job.

We will be starting to contact applicants as soon as possible! We look forward to reading your resume.