Customer Service Associate at RBC Bearings in Middlebury, Connecticut

Posted in Other 27 days ago.





Job Description:

ESSENTIAL FUNCTIONS OF THE JOB:



  • Make inbound/outbound calls when necessary to help customers.

  • Initiate tracers with carriers.

  • Maintain customer files.

  • Solicit sale of new or additional services.

  • Obtain customer feedback information.

  • Review customer purchase orders prior to order entry.

  • Enter customer orders in the ASI system.

  • Manage quote requests for customers in assigned territory.

  • Ability to multitask if needed.

  • Maintain cleanliness in the work area.

  • Other duties as assigned by the supervisor.

  • Attendance at work is an essential function of the job.


JOB REQUIREMENT:



  • High School Diploma or GED.

  • Ability to read and interpret operating instructions and procedure manuals.

  • Ability to interpret technical instructions into a diagram.

  • Excellent written and verbal communication skills.

  • Excellent follow up skills.

  • Ability to read documents for detail.

  • Customer service experience.


RBC Bearings offers a competitive benefit package.




RBC Bearings is an Equal Opportunity Employer
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