The College of Arts + Sciences Recruiting Office collaborates with the College's Executive Dean, senior College leadership, faculty and staff, and current students and alumni, as well as a wide array of other campus partners, to develop and implement strategies for attracting students to the College's programs of study. The College's paramount goal is to recruit students from a variety of diverse backgrounds who are academically outstanding.
The College of Arts and Sciences is the largest academic unit at Indiana University Bloomington. It is composed of 40+ departments, 50+ Centers, Programs, and Institutes, while also including the Eskenazi School of Art, Architecture and Design, the Hamilton Lugar School of Global and International Studies, and The Media School. Faculty in the College teach over 50 percent of the Indiana University (Bloomington) credit hours in 80+ buildings on the Bloomington campus.
The College values diversity, equity, and inclusion as a core strength and essential element in the success of its educational mission. For full diversity statement, click here.
More information about the College of Arts and Sciences at Indiana University may be found here.
Job Summary
Department Specific Responsibilities
Provides extensive administrative support for the College's Recruiting Office and works closely with the admission process.
Conducts informational meetings for students and parents to provide detailed information about the College, such as direct admission and scholarship opportunities.
Serves as a resource to answer prospective students' and parent' questions, planning on- and off-campus events related to recruiting prospective students, managing customized prospective student visits, and assisting with admission and scholarship communication and administration.
Maintains information sessions and event schedules, booking staff meetings, preparing documents and presentations, and providing support in an office where customer service skills are essential.
Responsible for critical daily office operations, including initiating and maintaining essential student coding for incoming students and College scholarship recipients, ensuring data is accurate, complete, and up-to-date.
Regularly responsible for facilitating presentations about the College of Arts + Sciences to groups of prospective students and families. Confidently presents information alone or in collaboration with Student Ambassadors and College staff. Engaging and relational public speaking skills are a must.
Serves as a liaison with other departments and external entities.
Assists in processing scholarship award and renewal communication.
General Responsibilities
Oversees the processing and evaluation of all applications for admissions into that school and accompanying material, such as transcripts, to determine eligibility.
Maintains records and databases of applications; updates and purges as necessary; gathers and collates information from records and prepares reports.
Reviews applications for completeness, contacts applicants for any missing information or to resolve discrepancies, and obtains any necessary information from other sources.
Schedules and oversees any applicant interviews.
Makes recommendations regarding admissions and financial aid decisions; contacts applicant regarding the decision on the admission application.
Responds to phone and email inquiries on admissions process and status of applications; may assist in the design of recruiting events and materials.
Counsels potential students regarding courses and grades required for admission.
May supervise temporary staff in the admissions office; monitors and evaluates job performance.
Maintains files and databases on students admitted into the school; generates reports based on this information.
May take on escalated and complex issues; may provide guidance to other admissions staff.
Qualifications
Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required
High school diploma or equivalent (such as HSED or GED)
WORK EXPERIENCE
Required
4 years office or related experience
Preferred
Office experience in an area related to student enrollment services such as admissions, recruitment, marketing, financial aid, program development and/or enrollment management
SKILLS
Required
Proficient communication skills
Maintains a high degree of professionalism
Demonstrates time management and priority setting skills
Demonstrates a high commitment to quality
Possesses flexibility to work in a fast paced, dynamic environment
Highly thorough and dependable
Possesses a high degree of initiative
Ability to build strong customer relationships
Commitment to working with people of diverse backgrounds
Preferred
Ability to prioritize in a fast-paced office environment
Excellent planning and problem-solving ability
Strong organizational skills and high level of accuracy in record keeping
Ability to provide memorable customer service, maintain confidentiality of student records, and facilitate routine communications with a high level of precision
Teamwork skills are a must
Proficiency in Word, Excel, and Outlook is necessary
Knowledge of the university's student information systems and administrative systems along with a passion for learning more about the value of a liberal arts education
Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Work Location
Bloomington, Indiana
Advertised Salary
$40,000 - $42,000 Annually
$19.23 - $20.19 hourly
Benefits Overview
For full-time staff employees, Indiana University offers a wide array of benefits including:
Multiple plan options for medical insurance
Dental insurance
Health Savings Account with generous IU contribution
Life insurance, LTD, and AD&D options
Base retirement plan contribution from IU, subject to vesting
Additional supplemental retirement plan options
Tuition benefit for IU classes
10 paid holidays per year
Generous Paid Time Off
Paid Parental Leave
Employee Assistance Program (EAP)
Learn more about our benefits by reviewing our online Benefits Brochure.
Job Classification
Career Level: Mastery
FLSA: Nonexempt
Job Function: Student Services
Job Family: Admissions & Recruitment
Click here to learn more about Indiana University's Job Framework.
Posting Disclaimer
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity
Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.