Customer Service Representative at AgPro in Boston, Georgia

Job Description:

Job Description
Supports John Deere Survey Process and Transportation

Contacts customers in support of the John Deere Experience process monthly and follows up with calls and survey responses.
Regularly communicates experience information to key store team members and inputs updates into the John Deere system
Prepares, processes and mails tag and title documents especially for trailer sales in Florida and Georgia.
Compiles and maintains a complete list of all outstanding title work. Reports to leadership on the status of any missing or problem titles and maintains a current list of outstanding titles at the end of month.
Signs over titles for all wholesalers who have paid in full. Prepares a monthly report to management of any funds not collected from wholesalers due to missing or incomplete title work.
Stays abreast of title regulations and updates team on regulatory changes. Attends seminars held by local licensing bureaus and any available training on title regulations.
Time management applied to all tag and title daily routines.
Other tasks as assigned.

Job Requirements

Makes monthly Customer Experience calls and updates customer contacts in the John Deere system
Performs clerical duties including typing, filing, and completion of forms.
Proficient with copiers, scanners, phone and voicemail systems, personal computers, and standard office software such as Microsoft Word and Excel.
Answers phones, directs calls to appropriate individuals, and prepares messages.
Associate's degree (A.A.) or equivalent from two-year college or technical school; or equivalent combination of education and experience.

Ag-Pro provides a comprehensive range of benefits for all full-time positions that includes medical, dental, vision and a matching 401-K retirement plan along with a variety of other optional benefits.
Ag Pro Companies is a Drug Free Workplace and Equal Opportunity Employer
All positions require pre-employment screening.
Must be authorized to work in the United States.