Receptionist at Sierra Valley Rehab Center in Porterville, California

Job Description:

Do you thrive in a fast-paced team environment and have exceptional customer service skills?

General Purpose

The primary purpose of your job position is to attend to and greet visitors and answer the telephone. It is limited to clerical duties only and located and limited to the Reception/Administrative area. ***This position has no clinical involvement/duties of any kind***

Essential Duties

• Provide general administrative and clerical support.


• Greet and welcome patients, clients, and other visitors with a friendly and positive demeanor.


• Answer telephone calls and take messages or forward calls.


• Check visitors in and direct or escort them to specific destinations;


• Inform other employees of visitors? Arrivals and cancellations.


• Maintain visitor sign-in log.


• Handle incoming and outgoing mail


• Schedule appointments and maintain meeting room bookings.


• Maintain and tidy the reception area.


• Perform other duties as assigned.


• Agree not to disclose resident's protected health information and promptly report suspected or known violations of such disclosure to the Administrator.


• Maintain the confidentiality of all resident care information, including protected health information. Report known or suspected incidents of unauthorized disclosure of such information.