Senior Account Leader at Schneider Electric USA, Inc in Nashville, Tennessee

Posted in General Business 18 days ago.

Type: Full-Time





Job Description:

Schneider Electric has an opportunity for a North America Supply Chain role leading the end-to-end engagement of our Internet Giant customer, Google. This role will be responsible for customer experience and trust.

Responsibilities:


  • End to end supply chain Customer Experience for all Schneider Electric products, all divisions.

  • Drive execution performance of Order Management through On-Time delivery for the account by identifying the root causes of poor performance, driving improvement projects, and provide customer and executive level updates on a scheduled basis.

  • Supply Chain single point of contact for our customers, Program and Project Managers.

  • Alignment of demand forecast and capacity planning with associated Global Supply Chain leaders and factories.

  • Lead supply chain escalations not limited to Customer Relation, Customer Major Issues, Business Risk Escalation , and expediated shipments.

  • Performance and alignment of all associated CPC (Customer Process Capabilities).

  • Drive the communication and roadmap for Offer lead times back to normal for the products our customers buys from Schneider Electric, directly and indirectly.

  • Willing to travel 20% domestic and international.


#LI-MB6

What qualifications will make you successful?


  • Bachelor's degree in Engineering, Supply chain, Business Management, or related field is required, MBA is a plus.

  • +8 years of experience in performance of Specialized Supply Chains and Customer Experience.

  • Proven problem-solving experience and use of DMAIC (Define, Measure, Analyze, Improve, Control ) and 6 Sigma toolset.

  • Extensive experience with Customers, Project, and Program managers

  • Mature understanding and experience working with the associated GSC organization.

  • Ability to work effectively with and influence senior commercial and supply chain leaders.

  • Ability to work cross Business Units and cross-departments to effectively bridge gaps.


We know skills and competencies show up in many ways and can be based on your life experience. If you do not necessarily meet all the requirements that are listed, we still encourage you to apply for the position.

What's in it for me?

Schneider Electric offers a robust benefits package to support our employees such as flexible work arrangements, paid family leave,401(k)+ match, and more.

Let us learn about you! Apply today.

Why us?

Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive.

€34bn global revenue

128 000+ employees in 100+ countries

45% of revenue from IoT

5% of revenue devoted for R&D

You must submit an online application to be considered for any position with us. This position will be posted until filled

It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.Schneider Electric has an opportunity for a North America Supply Chain role leading the end-to-end engagement of our Internet Giant customer, Google. This role will be responsible for customer experience and trust.

Responsibilities:


  • End to end supply chain Customer Experience for all Schneider Electric products, all divisions.

  • Drive execution performance of Order Management through On-Time delivery for the account by identifying the root causes of poor performance, driving improvement projects, and provide customer and executive level updates on a scheduled basis.

  • Supply Chain single point of contact for our customers, Program and Project Managers.

  • Alignment of demand forecast and capacity planning with associated Global Supply Chain leaders and factories.

  • Lead supply chain escalations not limited to Customer Relation, Customer Major Issues, Business Risk Escalation , and expediated shipments.

  • Performance and alignment of all associated CPC (Customer Process Capabilities).

  • Drive the communication and roadmap for Offer lead times back to normal for the products our customers buys from Schneider Electric, directly and indirectly.

  • Willing to travel 20% domestic and international.


#LI-MB6





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