Our client, a luxury retail company, is hiring a Financial Analyst to work on a hybrid schedule in their Mason, Ohio office.
This is a contract opportunity with potential extension.*
The Analyst- Finance supports the finance operations functions for high risk, complex clients completes complicated analysis & reporting and provides guidance and direction for financial management. The Analyst provides support to Account Managers for small to large-size clients. Ensures client requests are researched and follow up is completed in a timely manner.
MAJOR DUTIES AND RESPONSIBILITIES • Interfaces daily with internal and external clients (via phone, email, etc.) to research and resolve/escalate issues accurately and in a timely manner. Ensures upward and downward communication to keep management and associates properly informed. • Analyzes complicated data to identify trends, makes forecasts and provides recommendations/solutions that facilitate cash application of outstanding balances. • Analyzes open receivable trends, including payment frequency and root cause analysis (i.e. denials, over/short payments, etc.). • Manages and prioritizes the cash application process for high risk customers • Identifies and recommends system/process modifications necessary to improve efficiency and effectiveness. • Ensure accurate financial records of client's accounts. Provide reporting to Account Managers, clients, broker, TPA and/or auditors upon request. • Works with key internal and external stakeholders to thoroughly understand issues that arise with high risk, complex clients for small to large-size clients.
BASIC QUALIFICATIONS • College degree or equivalent work experience • 1+ years of experience in Finance, Accounting or related field • Strong analytical and problem-solving skills • Advanced knowledge of Microsoft Word and Excel • Ability to work in both team and individual environments • Strong customer service and communication skills, both oral and written • Understand and adheres to a high level of confidentiality and integrity • Ability to quickly grasp and retain information and concepts • Ability to multitask and prioritize handling of issues • Ability to identify problems and take initiative to recommend solutions to Manager and implement changes • Experience in customer service or insurance related role/processes