Customer Care Representative at ENGINEERED PROTECTION SYSTEMS, INC. in Grand Rapids, Michigan

Job Description:

EPS is looking for a talented individual for the position ofCustomer Care Representative. This person will be responsible for providing excellent customer service to our customers.

Responsibilities:
Respond to customer inquiries via phone and email.Work with other departments to resolve customer inquiries and concerns. Assist with collections and A/R tasks.Meet email processing and call handling metrics.Assist with various administrative duties as assigned.