Job Description:
Do you want to be part of a business that genuinely values entrepreneurialism, innovation and individual accountability? We focus on our customers and are proud of the difference our technology makes. We partner with some of the biggest manufacturing companies in the world and our technical innovations are used to enhance well-known brands across multiple industries.
Servomex, the world leader in gas analysis, is looking to expand our Quality Team. This is an exciting opportunity for a Quality Engineer to join our high performing team at our site in Woburn.
The successful candidate will work closely with our manufacturing teams at our US Technical Center to build quality through all of what we do. Reporting to the Global Head of Quality, the Quality Engineer will drive improvements to the next level, with respect to accuracy, security, and safety. This will ensure the successful delivery of first-class products to our customers and continue to enhance our reputation.
About the role:
- Drive manufacturing improvements by coaching manufacturing teams through problem solving activities
- Assist operations and local quality functions in tracking, documenting, and reporting quality assurance key performance indicators
- Maintain and drive Quality related KPIs (Key Performance Indicators)
- Liaise with suppliers to address quality issues with purchased parts
- Manage and drive a resolution system for customer complaints and reported quality issues, to ensure closure in accordance with company guidelines and external regulatory requirements
- Develop manufacturing process controls, identifying, where necessary, any improvements that are required
- Facilitate and lead process and product improvement projects
- Interpret, build upon, and comply with company quality assurance standards
About You:
Essential Skills, Experience and Education:
- A Degree (or equivalent) in an engineering/electronics/manufacturing discipline
- Solid and progressive experience within a quality (or closely related) role in a related manufacturing industry/sector
- Proven and demonstrated knowledge of quality assurance terminology, methods, and tools
- Analytical, problem-solving, and decision-making skills
- Experience of New Product Introduction (NPI) within a manufacturing environment
- Demonstrated and substantial experience and knowledge of implementing process controls and supporting and complying with best practices
Desirable Qualities:
- Experience and knowledge of Lean 6 sigma techniques
- ISO9001 Quality Management / Auditing
- Experience of working within an electronics environment
- Experience in the facilitating of Lean events
- Minitab
- SAP
- Lean Six Sigma Green / Black belt qualification/ Practitioner
Location: Woburn, MA
Job Type: Full-time, permanent
Work Schedule: Monday - Friday
Competitive Pay
Benefits:
- Health, Dental, Vision, Life & Long-term Disability Insurance: available 1st of the month following employment.
- 3 weeks of Paid time off
- 11 paid holidays and 2 floating holidays
- Volunteering day
- 401(k) with company match
Job reference: JG-USTC- 423
Servomex cares about the health and wellbeing of its employees, developing and maintaining a working environment which promotes and supports both physical and mental wellbeing; encouraging openness, flexibility and a healthy work-life balance.
The Company is also committed to creating a culture of diversity, inclusion and equal opportunities, where every applicant is assessed fairly for employment based solely on merit, where every employee has the opportunity to fulfil their potential and where fairness, inclusion and equal opportunities exist throughout employment.
About Us:
An acknowledged innovator in gas analysis technologies for more than 60 years, the company's continual leading edge in R&D and manufacturing ensure the delivery of high-performance, cost-effective solutions through a portfolio of dependable products ranging from portable gas analysers to complex process solutions. The company operates at the forefront of the industry and works with leading multi-national companies spanning the hydrocarbon processing, industrial gas, power, semiconductor and healthcare markets. As a truly global organisation, product innovation, excellent levels of customer service and talented people are fundamental to our future success.
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