Answering customer service inquiries via Zendesk - ensuring any information in relation to orders is handled quickly and with care, answering product inquires, managing complaints and concerns appropriately
Answering customer service phone calls - providing order information, placing orders and taking payments, assisting with any website and product inquiries
Location: In-office 100% for training and then a hybrid option will be offered once performance shows you can work partially from home
Duration: Temp to hire on permanent
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.