Specialist, Strategic Initiatives at Prudential Ins Co of America in Newark, New Jersey

Job Description:

Job Classification:

Are you interested in building capabilities that enable the organization with innovation, speed, agility, scalability and efficiency? The Global Technology team takes great pride in our culture where digital transformation is built into our DNA! When you join our organization at Prudential, you’ll unlock an exciting and impactful career – all while growing your skills and advancing your profession at one of the world’s leading financial services institutions.  

Your Team  

As a Specialist, Program Management on/in SGPM (Strategic Global Partner Management), you will be part of a fast-paced team responsible for delivering exemplary business impact through contract and relationship management.  Leveraging your capabilities in supplier management, and partnership building, you will be responsible for aligning the needs of the Prudential Business leaders with the contractual obligations of various strategic partners, including support of transformational initiatives, investments made by suppliers and changing requirements over the life of the relationship.  The candidate will need to be comfortable and able to work as both an individual contributor and within a shared team environment.  You will work closely with the broader team to execute a program that governs all aspects of strategic provider performance, to include but not limited to vendor issue tracking and resolution, financial baselining and measurement, tracking and monitoring of operational metrics and performance, and risk registers.  Support for transition of Prudential work to strategic vendors is part of the remit; you will support programs to shift work to partners and locations. 

Here is What You Can Expect on a Typical Day  

• Responsible for understanding and ability to reference the MSA 




• Develops and monitors a list of deliverables and obligations as defined within the services agreement 




• Coordinates and tracks Contract Changes (incl. evaluation, negotiations, contract-management approval, physical update of contract, etc.) 




• Work with the internal and external teams to design and develop a comprehensive three-tier provider management program to include all elements of performance monitoring and tracking 




• Take responsibility to analyze the root cause of issues, and determine strategies to resolve Monitor and report on enterprise-wide strategic sourcing financial performance; take action to resolve 




• Analyze performance against the Global Technology Sourcing Blueprint, tracking service quality and other metrics and develop strategies to cure 




• Work closely with other Workforce and Sourcing Solutions team members on critical initiatives; assess the impact of demand and sourcing initiatives on strategic partner governance and transition 




• Manage “deal value” by effectively structuring and managing all contractual terms and ensuring that suppliers deliver services as required, negotiating changes as and when needed either for new services or to provide clarifications of ambiguous terms.   




• Manage investment obligations and other transformative projects as required by the contractual documents and other aspects of the contract and relationship in a way that optimizes the overall business case for Prudential 




• Manage a range of stakeholders including Global Technology and business unit executives – Drive critical meetings and routines 




• Use of commercially available contract management tools a plus  




• Work under the direction of leadership to contribute ideas to help resolve gaps in key processes or procedures. Support development of new procedures and policies to streamline new or existing processes. 




• Report out on key program details to a disparate set of stakeholders and managing how those details impact tangential programs, initiatives, or projects.  




• Manage relationships with Business Partners, Control Partners, 3rd-party Vendors and other GT Stakeholders in order to establish and maintain alignment on Program Objectives, Approach and Progress  




• Lead in crafting and delivering key messages/communications to Program Stakeholders.  

• Help manage cross team execution of the program deliverables / outcomes with minimal guidance. 

The Skills & Expertise You Bring  

• BS or BA degree in Information Technology, Business Administration, Finance or equivalent.  




• Ability to lead independently with minimal guidance and effectively leverage diverse ideas, experiences, thoughts and perspectives to the benefit of the organization  




• Experience with agile development methodologies and Test-Driven Development (TDD)  




• Knowledge of business concepts, tools and processes that are needed for making sound decisions in the context of the company's business  




• Ability to learn new skills and knowledge on an on-going basis through self-initiative and tackling challenges  




• Excellent problem solving, communication and teamwork skills  

Applied experience with several of the following:  

• Proven understanding of a business line or functional area  




• Problem Solving – deep knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving interpersonal, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.  




• Effective Communications - Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.  




• Decision Making and Critical Thinking - Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.  




• Accuracy and Attention to Detail - Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.  




• Producing Results - Understanding of the criticality of getting things done in spite of current circumstances and the ability to apply assigned resources and leverage back-channel resources (individuals or teams) to achieve or exceed planned outcomes.  

You’ll Love Working Here Because You Can  

Join a team and culture where your voice matters; where every day, your work transforms our experiences to make lives better. As you put your skills to use, we’ll help you make an even bigger impact with learning experiences that can grow your technical AND leadership capabilities. You’ll be surprised by what this rock-solid organization has in store for you. 

What we offer you:

• Market competitive base salaries, with a yearly bonus potential at every level


• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave


• Retirement plans:


• 401(k) plan with company match (up to 4%)


• Company-funded pension plan


• 
  Wellness Programs to help you achieve your wellbeing goals, including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs


• 
  Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.


• 
  Tuition Assistance to help finance traditional college enrollment toward obtaining an approved degree, many accredited certificate programs, and industry designations.


• 
  Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service

To find out more about our Total Reward package, see our Total Rewards Brochure. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.

#LI-IM1 

Note: Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $90,100.00 to $134,100.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills. Roles may also be eligible for additional compensation and/or benefits. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. In addition, employees are eligible for standard benefits package including paid time off, medical, dental and retirement.

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit www.prudential.com to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law. 

The Prudential Insurance Company of America, Newark, NJ and its affiliates.

Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at staffingagencies@prudential.com for more information about doing business with Prudential.

PEOPLE WITH DISABILITIES:
If you need an accommodation to complete the application process, which may include an assessment, please email accommodations.hw@prudential.com.

Please note that the above email is solely for individuals with disabilities requesting an accommodation.  If you are experiencing a technical issue with your application or an assessment, please email careers.technicalsupport@prudential.com to request assistance.