Clinical Support Coordinator - BioPlus Specialty Pharmacy at Elevance Health in Altamonte Springs, Florida

Job Description:

Description




Be Part of an Extraordinary Team.
BioPlus Specialty Pharmacy is now part of CarelonRx, and a proud member of the Elevance Health family of companies. Together, CarelonRx and BioPlus offer consumers and providers an unparalleled level of service that's easy and focused on whole health. Through our distinct clinical expertise, digital capabilities, and broad access to specialty medications across a wide range of conditions, we deliver an elevated experience, affordability, and personalized support throughout the consumer's treatment journey.

Location: Hybrid (WFH 2 days/week)

Schedule: Monday-Friday, 8am-5pm or 9am-6pm

Build the Possibilities. Make an Extraordinary Impact.

Responsible for participating in program management activities, supporting and facilitating the distribution of reports and communication documents, and assisting with process improvement initiatives designed to improve customer service.

How you will make an impact:

• Ensures timely, compliant, and accurate completion of program deliverables.
• Prepares and maintains reports for review by departmental management related to assigned program activities.
• Collaborates with departments and completes day-to-day activities related to program assignment, including data entry and correction of errors.
• Completes the coordination, authorization, fulfillment, monitoring, and tracking of health care services.
• Partners with functional area experts and/or program managers to develop concise, complete, accurate, and clear specifications of program deliverables.
• Achieve weekly goals pertaining to the assigned brand programs and the contractual metrics in order to help support in achieving contractual service fees.

Minimum Requirements:

Requires a HS diploma or equivalent and minimum of 3 years experience in a general office/administrative environment; or any combination of education and experience, which would provide an equivalent background.

Preferred Qualifications:

• Managed healthcare experience preferred.
• Knowledge of medical terminology.
• Ability to work cooperatively with other departments .
• Ability to learn quickly and solve problems.
• Ability to handle multiple projects.
• Excellent organization skills required and the ability to work on multiple accounts simultaneously.
• Ability to rapidly adapt and respond to changes in environment and priorities.
• Demonstrate excellent oral and written communication skills.
• Demonstrate proficiency in the use of MS Office software; which includes Excel, Word and Outlook

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.comfor assistance. Apply Now