Job Description: • Process, Portfolio & Delivery Management (PPDM) is responsible for building and sustaining enhanced capabilities that support efficient management and execution of the Enterprise Marketing portfolio. • PPDM drives operational efficiency and excellence in execution by building, using and monitoring processes and tools that optimize the way that the Enterprise Marketing organization works. • We are enthusiastic change agents that build strategies and solutions to better enable agility and innovation, which leads to an enhanced ability to connect with people in innovative and motivating ways. • This role will be a part of the Portfolio & Delivery Management Team and will report to a Sr. Manager, Portfolio & Delivery Manager that supports a specific portion of our comprehensive portfolio. • The Manager, Delivery Management will be responsible for the timeline/project management to drive efficient execution of our Marketing programs. • This role will serve as a liaison between Marketing Strategy, Enterprise Marketing Resource Management and Internal/External Creative Agencies to drive efficient and effective execution of work while ensuring that there is maintained visibility to the on-going status of projects within the portfolio. • The Delivery Manager will be responsible for coordinating and driving the successful completion of projects for the Marketing Department, including prioritization, project planning, and communication.
Responsibilities: • Work closely with aligned Marketing Strategy and Delivery Management leaders to understand yearly goals and business objectives • Intake and review project requests, define appropriate tasks, identify cross functional resources and construct timeline needed to complete. • Responsible for timely and accurate updating of project status in MRM solution (as it specifically pertains to a project plan) • Coordinate and manage numerous workflows (tier 1 & 2 projects - high to medium strategic value/ level of execution/complexity) from marketing strategy development through release to ensure on-time completion/ in market delivery. • Coordinate large cross-functional teams to deliver fully integrated marketing campaigns on time • Works with stakeholders from key functional areas to understand potential project impact on the portfolio/marketing organization, align project work, and execute project tasks accordingly. • Well versed in the management of multi-channel projects such as digital, print, video, email, store experience and social media projects. • Communicate project needs and coordinate with Enterprise Marketing Resource Manager to ensure resource demands can be met, shifting priorities where needed. • Proactively evaluate project activities and track project issues/risks and the impacts to project delivery, build contingency plans, help develop strategic solutions and monitor issue resolution to mitigate risks. • Adhere to process and documentation standards to ensure projects are tracked and completed on-time and in compliance with standards. • Drive weekly discussions / status meetings with Marketing Strategy leaders (Sr. Director and below) regarding campaign health & adherence to standards where appropriate. • Create status sheets and present the health of your projects, including any issues/risks, to leadership on a monthly basis. • Engage and Influence the Process Design & Optimization team by identifying opportunities for process optimization and partnering with that team on integration into our existing processes • Identify delivery management best practices, develop documentation and present back to the team. • Effectively support the Sr. Manager of Delivery for your portfolio with planning and portfolio management
Experience: • 5+ years of project and/or portfolio management experience • 2+ years of experience working in creative marketing agencies or marketing organizations • Results driven with an ability to multi-task a variety of initiatives/ projects in a fast-paced environment • Ability to flex and navigate effectively through ambiguity • Understands marketing workflow and skillsets • Working knowledge of project management tools and methodologies • Strong organizational, analytical, communication and operational skills • Keen ability to prioritize and make quick decisions • Strategic thinker and creative problem solver always looking for most optimal solution • Good planner; capability to "look around the corner" to determine risks and mitigating strategies • Calm and comfortable in ever-changing environment • Strong work ethic and ability to work well in a team environment • Enhanced capability to impact and influence at all levels of the organization • Impactful and persuasive communicator, both written and orally
Skills: • Advanced proficiency with Microsoft Office • Project management certification or equitable experience • Experience working in creative marketing agencies or marketing organizations • Familiarity with MRM solutions a plus (Workfront) • Familiarity with paid media channels a plus.
Education:
Bachelor's degree required, preferably with a concentration in marketing or business
Master's degree a plus
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.